What is better RingCentral Engage Digital or PhaseWare Tracker? Today’s companies require the top Customer Support Software product to keep on being competitive. On this page we help you with choosing the right software, by allowing you to examine RingCentral Engage Digital and PhaseWare Tracker down to the very details of their individual modules.
You can also check our total scoring values, which rate the software general quality and performance. RingCentral Engage Digital got a 8.8 score, while PhaseWare Tracker has a score of 7.2. Likewise, you can compare their general user satisfaction rating: N/A% (RingCentral Engage Digital) against 99% (PhaseWare Tracker). Don’t forget to choose the software that best addresses your top needs, not the solution with the higher number of features.
In the event you want to quickly identify the top Customer Support Software according to our experts we suggest you try out these solutions: Freshdesk Omni, Zendesk, Freshdesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
You don’t want only a wide set of useful tools and scalable pricing from a popular Customer Support Software. Almost as significant as main features is a top-notch customer support. You want to make sure that if you have any questions about RingCentral Engage Digital or PhaseWare Tracker, or you struggle with some problems, or maybe you’ll want to request a certain update or functionality useful to your company you can trust in a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you can profit from individual training or at the very least a knowledge base you can use.
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