RingCentral Engage Digital
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omni-Digital Platform
- Open API
- Digital Identification Module
- ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
- Filter Messages
- Route Messages to Qualified Agents
- Automated Qualification of Messages
- Anti-Spam Filter
- Define Rules and Criteria
- Dedicated Agent Workspace
- Queue Management
- SLA (Service Level Agreement)
- Response Time Indication
- Automated Message Forwarding
- Escalation Rules
- Desktop Notifications
- Customer Digital Profile
- Conversation History
- One-Click Customer Record Access
- Automatic Responses
- Reply Assistant
- Knowledge Base
- Spell Checker
- Validation Response Rules
- Real-Time Agent Activity Tracking
- Live Conversations
- KPIs (Key Performance Indicators)
- Automated Questionnaires
Pricing Info
Pricing Info
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
Integrations
Integrations
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
- Facebook Messenger
- Youtube
- Google+
- RingCentral Engage Chat
- RingCentral Engage Mobile
- Viber
- SMS
- RingCentral Engage Communities
- Lithium
- RightNow Community
- Tapatalk
- Bazaarvoice
- InSided
- WordPress
- RingCentral Engage Mail
Chatbots
- Recast AI
- IBM Watson
- BotFuel
- BotMind
- Inbenta
- Arabot
CRM
- SalesForce
- Microsoft Dynamics
- SAP
- Oracle
BI
- Synthesio
- Viavoo
- TalkWalker
Call Solutions
- Genesys
- Avaya
- CISCO
Helpdesk
- Service Now
- Freshservice
- Jira Service Desk
BPM
- Kissflow
- Pega
- Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Company Email
Contact No.
Company's Address
RingCentral
20 Davis Dr
Belmont, CA
United States
RingCentral Engage Digital Comparisons
Popular RingCentral Engage Digital Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Feedback and Reviews Manager
- Capture Audio and Video Feedback
- Comments Collection
- Share Top Reviews on Wall of Love
- Audio, Video, Text Testimonials Collection
- Integrated Feeds
- Google Testimonials Importing
- Best Testimonials Showcase
- Use of User-Generated Content
- Feedback, Bugs, Tutorials Gathering
- Audio Responses Acquisition
- Video Reviews
- Google Reviews Importing
Pricing Info
Feedspace has four pricing plans, for both month and monthly payments. Startups, educational institutions, and NGOs can contact Feedspace directly for special offers tailored to their needs. A 14-day free trial is available to new users.
Free
- 1 Workspace
- 1 Wall Of Love
- 1 GB Space
- 2 Review Forms
- 1 Minute Video Duration
- Unlimited Imports
Feedspace Plus (F+) – $25/month (billed annually)
- 2 Workspace
- 5 Review Form
- 3 Wall Of Love
- 3 Minute Video Duration
- 5 GB Space
- 150 Total Videos
- Unlimited Imports
- Custom Domain
Feedspace Professional (FP) – $50/month (billed annually)
- 5 Workspace
- 10 Review Form
- 10 Wall Of Love
- 5 Minute Video Duration
- 50 GB Space
- Unlimited Videos
- Unlimited Imports
- Custom Domain
- API Access
- Webhook Access
Feedspace Business (FB) – $75/month (billed annually)
- 5 Workspaces
- 20 Review Form
- 20 Wall Of Love
- 10 Minute Video Duration
- 100 GB Space
- Unlimited Videos
- Unlimited Imports
- Custom Domain
- API Access
- Webhook Access
- 1:1 Support
Integrations
Feedspace seamlessly integrates with the following:
- Slack
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ProductPlan, Purple Tutor, Milky Mist
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Feedspace is a software that simplifies feedback management by integrating audio, video, and text testimonials for streamlined customer engagement and satisfaction.
Company Email
support@feedspace.io
Company's Address
Feedspace
Mumbai,
Mumbai, India
Feedspace Comparisons
Popular Feedspace Alternatives
Almost as important as functionalities and customer support level are pricing plans provided by RingCentral Engage Digital and Feedspace. Even though price should not be the only element it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your company grows. Make sure you don’t choose pricing plans that have advanced functionalities that you won’t use and always make an effort to get in touch with the vendor directly as big companies can usually benefit from discounts. You should also check out a free trial or demo of each solution to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and gives you a practical overview of what it feels like to work with RingCentral Engage Digital and Feedspace.
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