What is better RichRelevance or Ebsta? The perfect Customer Experience Management Software is a program that can handle your company’s unique requirements. It’s easy to determine which solution works best for your business if you compare different products before you decide which one is the best.
For instance, RichRelevance and Ebsta are scored at 8.5 and 8.0, respectively, for all round quality and performance. Similarly, RichRelevance and Ebsta have a user satisfaction rating of 100% and 100%, respectively, which shows the general feedback they get from customers. Better yet, talk to a current client of the software and ask for their opinion regarding the solution in question.
As of now, the top services in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
RichRelevance integrates with the following applications:
Accenture
Diginetica
Openmind
Bluefoot
Cnet
Empathy Broker
Criteo
Now Interact
Thoughspot
Nielsen
Amplience
Baazavoice
Baazarvoice
Gigya
Janrain
Oracle
Softbank
Thousandeyes
The Cocktail
Digia
Obase
Salesforce
Hybris
IBM
Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bubbleroom, ShopDirect, HP
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading, cloud-based omnichannel personalization platform built to help Retailers, B2B, financial services, travel and hospitality, and branded manufacturers personalize their customer experiences.
Ebsta offers two SMB and enterprise pricing plans for you to choose from. Meanwhile, if you want a package that is tailored to the unique needs of your organization or team, please contact the vendor. Here are the details:
Inbox – $30/user/month or $360/user/month (paid annually)
Integrate with Salesforce
Synchronize contacts, calendars, and emails automatically
Unlimited Email Monitoring
Set Up Personalized Workflows
Meeting Scheduler
Send Out Emails Later
Integration with more than 50 websites
Team – $50/user/month or $600/user/year (paid annually)
If you research various Customer Experience Management Software apps you shouldn’t only look at their list of features and provided pricing packages. Consider that the app should be matching your needs and company so the more flexible their offer the better. Explore which OSes are supported by RichRelevance and Ebsta and ensure you will get mobile support for whatever devices you use in your company. You should also find out which languages and geographies are supported, because this could be a deal breaker for many businesses.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
