Richpanel
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Customer View
- Customer Timeline and Live View
- Detailed Customer Profile
- Create and Sync Personas
- Single Sign-On
- GDPR Compliant
- Help Desk Center
- Embedded Live Chat
- iOS and Android SDK
- Custom Messenger
- Agent Screen
- Multiple Ticket Channels
- Powerful Collaboration Tools
- Dynamic customer segments
Pricing Info
Pricing Info
$150 per month
Includes:
2000 conversations/month
Unlimited agents
Livechat
Smart bots
Additional conversations @ $7.5/100 additional conversations per month
Note:
A conversation can be an email or a chat thread with a customer. Usage only includes conversations that were responded to via Richpanel.
Integrations
Integrations
Richpanel integrates with the following business systems and applications:
- Magento
- Shopify
- Woocommerce
- Hubspot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Omega3 Innovations
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
World's first self-service Customer Data Platform that helps businesses to connect disparate data sources using our extensive library of connectors.
Company Email
talk@richpanel.com
Contact No.
Company's Address
Richpanel
1885 Cabana Dr
San Jose, CA 95125
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic data synchronization
- Computer telephony integration (CTI)
- Contact center portal
- Content feedback tool
- Content search engine
- Custom branding for troubleshooters
- DecisionEngine API
- Dezide Web Service API
- FAQ articles
- Field service solution
- Intelligent guides
- Multilingual support
- Normal/advanced guides
- Offline troubleshooter
- Portal customization
- Self-service portal
- Website integration
Integrations
Dezide Advisor offers easy integration with ticketing/CRM systems and agent dashboards.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nokia, Vestas, HP, Qtel, TDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
Company Email
info@dezide.com
Contact No.
Company's Address
Gasværksvej 5, 9000 Aalborg, Denmark
Dezide Comparisons
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If you compare various Customer Support Software apps you shouldn’t only explore their features list and provided pricing packages. Consider that the product should be adjusted to your needs and team so the more flexible their offer the better. Check what systems are supported by Richpanel and Dezide and ensure you will get mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, as this may be a critical factor for many firms.
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