What is better RichCall or SnapEngage? We are here to simplify the whole process of contrasting Customer Support Software products for you. For example, on this page you can verify the overall performance of RichCall (8.0) and compare it with the overall performance of SnapEngage (8.4). You can also match their overall user satisfaction rating: RichCall (N/A%) vs. SnapEngage (100%).
What’s more, lexamine their functions in detail to find out which product can better tackle your company’s needs. Generally, any B2B software should allow you to quickly view the big picture, at the same time allowing you easy access to the details.
As of now, the best products in our Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
Both RichCall and SnapEngage were reviewed by a team of reliable B2B experts who conducted a full examination of all core elements of every service. Their final rating was calculated by means of unique SmartScore model that provides a separate partial score to each component such as: main functionalities, customer support, mobile device support, security, user satisfaction and market presence. We know useful features are not the only aspect crucial to a business so we make sure we pay attention to all sides of a solution before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
