What is better Rheobot or Vivantio? You have so many Customer Support Software alternatives in today’s market that selecting the best product may be confusing. On our comparison page, you can actually examine the functions, terms and conditions, available plans, and more details of Rheobot and Vivantio.
You can also check their score (8.0 for Rheobot vs. 8.4 for Vivantio) and user satisfaction level (94% for Rheobot vs. 93% for Vivantio). The scores and ratings give you an overall idea how both these software products perform. In addition, find out if the software can integrate with the company’s current business apps to guarantee greater productivity.
Our experts made sure to review all popular Live Chat Software services that you can find out there, but among them these three caught our special attention: Pipedrive, Vision Helpdesk, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as important as features and user support level are pricing plans made available by Rheobot and Vivantio. While cost should not be the sole factor it’s definitely a key thing to think about. You should look for a flexible pricing package that can be matched with your team size and easily scaled up when your business expands. Make sure you don’t pick plans that have extra functionalities that you won’t use and always make an effort to contact with the vendor directly because big companies can frequently count on more affordable prices. You should also give a chance to a free trial or demo of every product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and gives you a reliable overview of what it’s like to work with Rheobot and Vivantio.
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