What is better Rescue by LogMeIn or ZupportDesk? There are numerous Help Desk Software products out there right now. The best way to find out which one fits your needs best is to examine them side by side. For example, here you can assess Rescue by LogMeIn and ZupportDesk for their overall score (7.4 vs. 8.0, respectively) or their user satisfaction rating (N/A% vs. N/A%, respectively).
You can also examine their features and pricing conditions and other helpful data below. When matching products make sure to examine their similar functions and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, bear in mind to evaluate secondary factors including security, backup, usability, and customer service.
Those of you who want to save some time or want a recommendation from our team might want to examine these top choices for the current year: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
It may not always be sufficient to simply compare Rescue by LogMeIn and ZupportDesk against one another. Even though useful functionalities, pricing and user comments are all important and should be included when making a final decision, you should also check out the recognition and awards claimed by every solution. In many cases a less popular service may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that regardless of lesser market popularity it’s a worthy contender to the apps that dominate the market.
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