What is better Rescue by LogMeIn or Hiver? Various companies demand different types of Help Desk Software. To find out which one fits your needs, consider evaluating various options feature by feature an taking into consideration their conditions and prices. Furthermore, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: Rescue by LogMeIn (7.4) vs. Hiver (8.8) for general quality and functionality; Rescue by LogMeIn (N/A%) vs. Hiver (96%) for user satisfaction rating. Analyze their strong and weak points and see which software is a better choice for your company. One simple but effective way is to note down the pros and cons of both services side by side and find out which software comes on top.
As of now, the most popular services in our category are: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Both Rescue by LogMeIn and Hiver were tested by a group of reliable SaaS experts who conducted a full study of all important elements of each solution. Their total rating was prepared with unique SmartScore model that calculates a separate partial score to every element including: main functionalities, client support, mobile support, security, customer satisfaction and media presence. Here at FinancesOnline we are aware that useful features are not the only aspect essential to a business so we make an effort to pay attention to all aspects of a solution before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
