What is better Rescue by LogMeIn or Hiver? When looking for the best Help Desk Software for your enterprise it is suggested that you examine the characteristics, prices, and other crucial information regarding the product and vendor. Here, you are able to see the parallels and differences between Rescue by LogMeIn (overall score at 7.4 and user satisfaction at N/A%) and Hiver (overall score at 8.8 and user satisfaction at 96%).
It's also possible to look at their particulars elements, such as features, plans, costs, terms, etc. Similarly, analyze the terms thoroughly for information on hidden fees, like, setup fees, separate support plan, upgrade fees, disk space fees, and others.
If you need to quickly find the optimal according to our experts we advise you take a look at the following products: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
In the event you are still having doubts about which software will work best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular a given app is and how wide is its online presence. For instance, in case of Facebook Rescue by LogMeIn has 88526 likes on their official profile while Hiver profile is liked by 312 users.
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