What is better Rescue by LogMeIn or BMC Remedy 9? To make sure you find the most useful and productive Help Desk Software for your company, you have to compare products available on the market. For example, here you may match Rescue by LogMeIn’s overall score of 7.4 against BMC Remedy 9’s score of 8.3. You may also examine their general user satisfaction: Rescue by LogMeIn (N/A%) vs. BMC Remedy 9 (97%).
Moreover, you can compare their good and bad points feature by feature, including their terms and conditions and costs. By comparing products you are sure that you select the right software for your company. Of course you have to know your specific needs to realize which service addresses those needs.
Our team put a lot of effort to review all popular solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: .
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
You should note that while both Rescue by LogMeIn and BMC Remedy 9 may offer an outstanding range of features each app may be designed for a different business size. If you are analyzing various solutions you should give some attention to a business size they are aimed at. Certain features could scale up with no problem for huge enterprises but if you have a small or medium company it’s usually better to avoid paying for customized features that you may never have a chance to use.
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