Compare Intercom vs. RepuGen

When scouting for the ideal Customer Experience Management Software for your enterprise it is recommended that you compare the features, costs, and other critical info about the product and vendor. Here, you can check the similarities and distinctions between RepuGen (overall score at 8.0 and user satisfaction at 95%) and Intercom (overall score at 9.0 and user satisfaction at 96%). You can also examine their particulars elements, for example functions, plans, costs, terms, etc. What is more, read the terms thoroughly for information on hidden fees, including, installation, separate support plan, upgrade fees, cloud storage fees, and more. We are aware that not all companies have the time to try out dozens of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Appcues, Yotpo, Intercom.
Comparison

Intercom

VS

RepuGen

VS

Intercom screenshot RepuGen screenshot
Pricing Page

Total Score

Our Score

9.0 ?

Our Score

8.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

96% ?

Client Satisfaction

95% ?

Pricing

Pricing

$49

$49

Pricing Model

Pricing Model

Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Quick Links
Vendor Email

Vendor Email

team@intercom.io info@repugen.com
Vendor's Address

Vendor's Address

98 Battery Street, Suite 402, San Francisco, CA 94111 19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
Pricing Page

Pricing Page

Learn more about Intercom pricing Learn more about RepuGen pricing
Types of Clients

Types of Clients

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Popular Clients

Popular Clients

Invision, Droplr, BugHerd, Codeship, Vend Family Care Centers, MemorialCare Medical Group
Available Plans

Available Plans

Intercom offers a combined package as well as individual packages:

Engage + Learn + Support: from $57

  • For your company
  • Everything for Marketing, Product, and Support to connect with customers.

Acquire: flat $49

  • For sales and support teams
  • Talk to visitors on your website to help them become customers

Engage: from $49

  • For marketing teams
  • Guide new signups to become active customers

Learn: from $49

  • For product teams
  • Get quality product feedback from the right customers

Support: from $49

  • For support teams
  • Streamline support for your team and your customers

Observe: free forever

  • For your company
  • See who your customers are and what they do in your product

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $99/provider/month
  • 2-5 Providers – $74/provider/month
  • 6-9 Providers -$49/provider/month
  • 10+ Providers – By quote
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Types of Support

Types of Support

Phone
Phone
Ticket Training
Contact Phone

Contact Phone

+1-877-595-5175 +1-866-246-7891
Features

Features

Intercom FEATURES

  • A/B testing
  • Audience segmentation
  • Behavior triggered messages
  • Conversation search
  • Customer user profiles
  • Email campaign creation
  • In-app message/email composer
  • Inbound email address
  • Intercom app for iOS
  • Issue resolution
  • Key message grouping
  • Live user data
  • Message tagging
  • Personalized reply templates
  • Real-time performance monitoring
  • Real-time updates
  • Rich message composer
  • Team assigning
  • Team inbox
  • User event tracking

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring
Supported Integrations

Supported Integrations

Intercom offers an API and integrates with the following applications:

  • Driftrock Custom Audience
  • Usersnap
  • Stripe

RepuGen integrates with any EMR system (Electronic Medical Record).

Languages

Languages

USA, UK, Canada USA, UK, Canada, International, India
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both RepuGen and Intercom were reviewed by a team of independent B2B experts who prepared a full examination of all important elements of every service. Their total rating was calculated using our unique SmartScore model that calculates a separate partial score to every element like: main features, customer support, mobile device support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect important to a company so we do our best to pay attention to all aspects of a service before giving it a final rating.