Compare RepuGen vs. Intercom

If you want to have a convenient way to decide which Customer Experience Management Software product is better, our proprietary method gives RepuGen a score of 8.0 and Intercom a score of 9.0 for overall quality and performance. Furthermore, RepuGen is rated at 95%, while Intercom is rated 96% for their user satisfaction level. You can also review their product details, such as features, tools, options, plans, pricing, and others. Check if the software can customize a few of its processes to ensure it complements your own business workflows. At this time, the most significant solutions in our Customer Experience Management Software category are: Intercom, Contactually, Yotpo.
Compare

RepuGen

VS

Intercom

VS

RepuGen screenshot Intercom screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.9 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

96% ?

Cost

Cost

$79

$49

Price Scheme

Price Scheme

Monthly payment | Quote-based Monthly payment
Complete Review

Complete Review

Overview

Overview

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
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Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about Intercom pricing
Supported Integrations

Supported Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

Intercom offers an API and integrates with the following applications:

  • Salesforce
  • Segment
  • Slack
  • Github
  • Facebook
  • Twitter
  • Clearbit Reveal
  • WordPress
  • Stripe
  • Zapier
  • Hipchat
  • Zendesk
  • Mixpanel
  • Mailchimp
  • Marketo
  • Trello
  • ChargeDesk
  • FullStory
  • Shopify
  • Statbot
  • SatisMeter
  • AirCall
  • AskNicely
  • ProductBoard
  • Wootric
  • AddCharts
  • Hull
  • Landingi
  • Nomnom
  • Privy
  • Front
  • Tray.io
  • Microsoft Teams
  • Adespresso
  • GeckoBoard
  • Meya
  • Notion
    PieSync
  • StamPlay
  • DataHero
  • Chameleon
    JustCall
  • Toky
  • Leadsbridge
  • Automate.io
  • Blendo
  • Smartlook
  • SalesSeek
  • Insycle
  • CloudApp
  • Upscope
  • Droplr
  • Fivetran
  • Median
    Jira
  • Stitch
  • DriftRock
  • Grow
Pricing Plans

Pricing Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:

  • Respond: from $53/month – Manage conversations with leads and customers at scale.
  • Engage: from $53/month – Send targeted messages to the right people at the right time.
  • Educate: $49/month flat rate – Create, organize and publish help articles
  • Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
  • Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
  • Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Phone No.

Phone No.

+1-866-246-7891 +1-877-595-5175
Email Address

Email Address

info@repugen.com team@intercom.io
Vendor's Address

Vendor's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
98 Battery Street, Suite 402, San Francisco, CA 94111
Popular Customers

Popular Customers

Family Care Centers, MemorialCare Medical Group Invision, Droplr, BugHerd, Codeship, Vend
Available Features

Available Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

Intercom FEATURES

  • A/B testing
  • Audience segmentation
  • Behavior triggered messages
  • Conversation search
  • Customer user profiles
  • Email campaign creation
  • In-app message/email composer
  • Inbound email address
  • Intercom app for iOS
  • Issue resolution
  • Key message grouping
  • Live user data
  • Message tagging
  • Personalized reply templates
  • Real-time performance monitoring
  • Real-time updates
  • Rich message composer
  • Team assigning
  • Team inbox
  • User event tracking
Available Support

Available Support

Phone
Ticket Training
Phone
Available Languages

Available Languages

English, India English
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare RepuGen and Intercom against one another. Even though reliable functionalities, pricing plans and user reviews are all important and should be considered when making a final choice, you should also check out the recognition and awards merited by each service. In many cases a less popular solution may turn out to be a great choice that was distinguished with industry awards such as our Experts’ Choice Award which proves that in spite of lesser market presence it’s a significant rival to the solutions that dominate the market.