What is better Boomtown or Track-It!? Purchasing the proper Customer Support Software product is as easy as contrasting the strong and poor functions and terms offered by Boomtown and Track-It!. Here you can also match their all round scores: 8.0 for Boomtown vs. 8.1 for Track-It!. Or you can verify their general user satisfaction rating, N/A% for Boomtown vs. 100% for Track-It!.
We suggest that you put some effort and review their unique features and determine which one is the better choice for your company. What’s more keep in mind to consider your company’s or industry’s special situation, such as, a multilingual software for a global company or a mobile platform to help you work away from your office.
Users who want to save some time or want a suggestion from our experts may want to try out these top choices for the current year: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.
When you select a product that you think will work best for your team you shouldn’t only focus on what reviewers have to say about it. Very often individual experience with the app may be different, depending on specific goals and needs. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you a reliable overview of how real users of Boomtown and Track-It! evaluate their contact with the product. Our algorithm is based on complex analysis of product mentions on other websites, social media as well as blogs, so you are going to receive a full and credible landscape of what other clients think about every software. In this example Boomtown has a total satisfaction rating at N/A% while for Track-It! 100% of users express they had a positive experience with it.
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