What is better ReadyMode or NinjaOne (Formerly NinjaRMM)? Buying the ideal Customer Support Software product is all about cross-checking different solutions and figuring out the top software for your specific needs. Our unique process provides you with a brief look at the general rating of ReadyMode and NinjaOne (Formerly NinjaRMM). For overall quality and performance, ReadyMode scored 7.9, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, ReadyMode earned 94%, while NinjaOne (Formerly NinjaRMM) earned 93%.
Below you can also look at their functions, terms, plans, etc. to find out which program will be more appropriate for your situation. One key aspect to evaluate is if the software lets you to enable and disable restrictions on different types of users to limit the exposure of any confidential corporate data.
As of now, the top solutions in our Communications Software category are: monday.com, RingCentral, Slack.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No Customer Support Software will be perfect enough to cater to all the needs of a specific team. While key features of ReadyMode and NinjaOne (Formerly NinjaRMM) should matter you should also thoroughly explore the integrations provided by a given solution. Very often you will already be using some other B2B software in your company and it’s definitely better to select products that integrate well with each other. With that approach you can ensure a reliable transfer of information between your teams and services, which can really reduce time spent on migrating between one app and the next.
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