What is better QueueMetrics-Live or Phonedeck? To ensure that you get the most helpful and productive Communications Software for your business, you have to compare products available on the market. For example, here you may match QueueMetrics-Live’s overall score of 8.0 against Phonedeck’s score of 7.9. You may also compare their general user satisfaction: QueueMetrics-Live (N/A%) vs. Phonedeck (100%).
What’s more, you can review their strengths and weaknesses feature by feature, including their contract conditions and costs. By comparing products you are more likely to pick the right software for your situation. It goes without saying you have to know your unique needs to realize which software matches those needs.
Those of you who are pressed for time or need a VoIP Software advice from our experts may want to investigate these top choices for the current year: Slack, 8×8 VoIP Phone Service, RingCentral.
QueueMetrics-Live integrates with the following business systems and applications:
Asterisk PBX
Wombat Dialer
CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
You shouldn’t count on simply a wide set of useful tools and adjustable pricing packages from a credible Communications Software. Almost as important as key features is a trustworthy customer support. You want to make sure that if you have any questions about QueueMetrics-Live or Phonedeck, or you struggle with some problems, or perhaps you’ll need to ask for a specific change or feature useful to your team you can rely on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to profit from personal training or at least a knowledge base you can use.
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