QueueMetrics-Live

NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
SendHub makes it easy for users to manage their communications with the following core features:
- Messaging
- Voice
- Conferencing
- Files
- Threaded Conversations
- Unified Inbox
Pricing Info
SendHub offers product plans that suit the varying business needs of every organization, from small businesses in need of a dependable phone platform to large corporations that require custom plans. Get a 14-day free trial as well to take SendHub for a test run.
Starter – $11.99/user/month (annually) or $14.99/user/month (monthly)
A comprehensive package that offers a complete business phone system with texting (2,000 SMS) and calling capabilities. A perfect option for small teams with 10 users or less.
Business – $19.99/user/month (annually) or $24.99/user/month (monthly)
All features and more. Designed for developing startups and growing businesses. Includes a Dedicated Account Manager, priority support, and 4,000 SMS among others.
Custom Plan – Contact for Pricing
Ideal for businesses who prefer a custom solution and training to fulfill their business requirements.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lyft, Asana, HomePolish, Goldbely
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SendHub delivers a very useful solution that makes it easy for small businesses and developing enterprises to manage their communication channels.
Company Email
support@sendhub.com
Contact No.
Company's Address
3475 Edison Way, Menlo Park, CA 94025, United States
SendHub Comparisons
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Every time you choose a service that you believe will work best for your company you shouldn’t just pay attention to what experts have to say about it. In many cases personal experience with the software may be different, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every service to give you a quick impression of how real users of QueueMetrics-Live and SendHub rate their experience with the product. Our system is built around detailed analysis of product appearances on other websites, social networks and blogs, so you are going to get a comprehensive and credible overview of what other people think about every software. In this example QueueMetrics-Live has a total satisfaction rating at N/A% while for SendHub N/A% of users say they had a positive experience with it.
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