Phone.com

NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Auto-receptionist
- Call forwarding
- Call screening
- Call transfers
- Call waiting
- Caller ID
- Caller menus and queues
- Conference call line
- Custom greetings and hold music
- Faxing (send and receive)
- Global numbers
- Local numbers
- Mobile apps for Android and iPhone
- Premium features available
- Toll-free numbers
- Transfer existing phone numbers
- Unlimited extensions
- Virtual PBX
- Voicemail (with unlimited extentions)
- Voicemail-to-text service
Pricing Info
Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:
Base
- Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
- Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
- Features:
- 300 Monthly Minutes
- 1 Local or Toll-Free Number
- 5,000 SMS Messages
- 300 Bonus Included Minutes
- Unlimited User Extensions
- 40+ Standard Features
- Call Forwarding
Plus
- Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
- Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
- Features:
- Unlimited Monthly Minutes
- Unlimited User Extensions
- 2 Local or Toll-Free Numbers
- 10,000 SMS Messages
- 500 Bonus Included Minutes
- All Base Plan Features
- Premium Hold Music
Pro
- Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
- Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
- Features:
- Unlimited Monthly Minutes
- Unlimited User Extensions
- 3 Local or Toll-Free Numbers
- 20,000 SMS Messages
- 1,000 Bonus Included Minutes
- All Plus Plan Features
- Call Analytics
- HD Video Conferencing
Integrations
No information available
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zoho, Insightly, Trello, Aflac
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs.
Company Email
support@phone.com
Contact No.
Company's Address
211 Warren Street, Newark, NJ 07103
Phone.com Comparisons
Popular Phone.com Alternatives
In case you continue having doubts about which service will be best for your business it may be a sensible idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how extensive is its online presence. For example, in case of Facebook QueueMetrics-Live has 1827 likes on their official profile while Phone.com profile is liked by 11265 people.
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