Smartlook
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Qualtrics CX Comparisons
Popular Qualtrics CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Below is a list of Smartlook’s key features:
- Recordings
- Advanced filtering
- Always-on recording
- Visitor journey
- Heatmaps
- Automatic event tracking
- Event statistics and breakdown
- Funnels
- Customizable dashboard
- Email reporting for events and funnels
- Rage clicks
- Java Script Errors
- Anomalies alert
- Retention tables
- Mobile app
Pricing Info
All premium plans include a 10-day free trial with all the features included in the Business plan.
For Website Analytics
Free
Recording & Heat Maps
- Up to 1,500 sessions per month
- Up to 3 heatmaps
- Support for Ajax and single-page apps
- Up to 3 notes
Analytics
- 2 events
- 1 funnel
- Export graphs
- Event manager
- Event picker
Data Access
- 1 month data history access
- Retroactive data
- Personal data anonymization
- GDPR compliance
Administration & Support
- Up to 3 projects
- 2 team members
Startup – $31/month
All Free features, plus:
-
Up to 100,000 sessions per month
- Always on recording
- Up to 10 heatmaps
- Historical data in heatmaps
- Better heatmaps precision
- Different types of visitors in heatmaps
- Recordings and heatmaps sharing
- Up to 50 notes
- 4 events
- Access to censored data
- API and user identification
- Up to 5 projects
- 4 team members
Business – $79/month
All Startup features, plus:
-
Up to 200,000 sessions per month
- Up to 30 heatmaps
- Up to 200 notes
- 12 events
- 4 funnels
- Merge events
-
Up to 12 months data history access
- Up to 20 projects
- 10 team members
- Live chat support
Ultimate – Contact vendor
All Business features, plus:
-
Custom number of sessions per month
- Custom number of notes
- DevTools
- Custom number of events
- Custom number of funnels
- Data history access (custom number of days)
- Public API
- Premium integrations
- Sampling
- Custom number of projects
- Custom number of team members
- Single Sign-on
- Custom paperwork
For Mobile Analytics
Free Mobile
-
iOS + Android recording platform
-
Ordinary App and ReactNative recording frameworks
- Up to 5,000 sessions per month
- Up to 3 notes
Analytics
- Up to 2 events
- 1 funnel
- Export graphs
- Merge events
Data Access
- 1 month data history
- Retroactive data
- Personal data anonymization
- GDPR compliance
Administration & Support
- Up to 3 projects
- 2 team members
Startup Mobile – $53/month
All Free Mobile features, plus:
- Up to 25,000 or more per month
- Visitor journey
- Up to 50 notes
- Up to 2 events
- Access to censored data
- API and user identification
- Up to 5 projects
- 4 team members
Business Mobile – $108 per month
All Startup Mobile features, plus:
- Up to 200 notes
- Rendering modes
- Recording quality
- Framerate
- Up to 12 events
- 4 funnels
-
Up to 12 months data access history
- Up to 20 projects
- 10 team members
- Live chat support
Ultimate Mobile – Contact vendor
All Business Mobile features, plus:
- Unity and Metal recording frameworks
- Custom number of notes
- Custom number of events
- Custom number of funnels
- Data history access (custom number of days)
- Public API
- Premium integrations
- Sampling
- Custom number of projects
- Custom number of team members
- Single sign-on
- Custom paperwork
Integrations
Smartlook integrates with the following third-party software solutions and operating systems:
- Android
- iOS
- ReactNative
- Unity engine
- Unreal engine
- Cocos
- Firebase Crashlytics
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kiwi.com, CDN77, DeVono Cresa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Aims to deliver qualitative analytics using various optimization tools such as event tracking and sessions. Its main functionalities include click heatmaps, visitor recordings, funnels, and event tracking. Combining the data from these features will allow you to improve the performance of your web pages and optimize them for conversion.
Company Email
sales@smartlook.com
Company's Address
Smartlook.com, s.r.o.
Šumavská 524/31
602 00 BrnoBrno, Czech Republic 60200
Smartlook Comparisons
Popular Smartlook Alternatives
In the event you continue having second thoughts about which service will work best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how large is its online presence. For instance, in case of Facebook Qualtrics CX has 37664 likes on their official profile while Smartlook profile is liked by 33277 people.
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