Smartlook
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Below is a list of Smartlook’s key features:
- Recordings
- Advanced filtering
- Always-on recording
- Visitor journey
- Heatmaps
- Automatic event tracking
- Event statistics and breakdown
- Funnels
- Customizable dashboard
- Email reporting for events and funnels
- Rage clicks
- Java Script Errors
- Anomalies alert
- Retention tables
- Mobile app
Pricing Info
Pricing Info
All premium plans include a 10-day free trial with all the features included in the Business plan.
For Website Analytics
Free
Recording & Heat Maps
- Up to 1,500 sessions per month
- Up to 3 heatmaps
- Support for Ajax and single-page apps
- Up to 3 notes
Analytics
- 2 events
- 1 funnel
- Export graphs
- Event manager
- Event picker
Data Access
- 1 month data history access
- Retroactive data
- Personal data anonymization
- GDPR compliance
Administration & Support
- Up to 3 projects
- 2 team members
Startup – $31/month
All Free features, plus:
-
Up to 100,000 sessions per month
- Always on recording
- Up to 10 heatmaps
- Historical data in heatmaps
- Better heatmaps precision
- Different types of visitors in heatmaps
- Recordings and heatmaps sharing
- Up to 50 notes
- 4 events
- Access to censored data
- API and user identification
- Up to 5 projects
- 4 team members
Business – $79/month
All Startup features, plus:
-
Up to 200,000 sessions per month
- Up to 30 heatmaps
- Up to 200 notes
- 12 events
- 4 funnels
- Merge events
-
Up to 12 months data history access
- Up to 20 projects
- 10 team members
- Live chat support
Ultimate – Contact vendor
All Business features, plus:
-
Custom number of sessions per month
- Custom number of notes
- DevTools
- Custom number of events
- Custom number of funnels
- Data history access (custom number of days)
- Public API
- Premium integrations
- Sampling
- Custom number of projects
- Custom number of team members
- Single Sign-on
- Custom paperwork
For Mobile Analytics
Free Mobile
-
iOS + Android recording platform
-
Ordinary App and ReactNative recording frameworks
- Up to 5,000 sessions per month
- Up to 3 notes
Analytics
- Up to 2 events
- 1 funnel
- Export graphs
- Merge events
Data Access
- 1 month data history
- Retroactive data
- Personal data anonymization
- GDPR compliance
Administration & Support
- Up to 3 projects
- 2 team members
Startup Mobile – $53/month
All Free Mobile features, plus:
- Up to 25,000 or more per month
- Visitor journey
- Up to 50 notes
- Up to 2 events
- Access to censored data
- API and user identification
- Up to 5 projects
- 4 team members
Business Mobile – $108 per month
All Startup Mobile features, plus:
- Up to 200 notes
- Rendering modes
- Recording quality
- Framerate
- Up to 12 events
- 4 funnels
-
Up to 12 months data access history
- Up to 20 projects
- 10 team members
- Live chat support
Ultimate Mobile – Contact vendor
All Business Mobile features, plus:
- Unity and Metal recording frameworks
- Custom number of notes
- Custom number of events
- Custom number of funnels
- Data history access (custom number of days)
- Public API
- Premium integrations
- Sampling
- Custom number of projects
- Custom number of team members
- Single sign-on
- Custom paperwork
Integrations
Integrations
Smartlook integrates with the following third-party software solutions and operating systems:
- Android
- iOS
- ReactNative
- Unity engine
- Unreal engine
- Cocos
- Firebase Crashlytics
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kiwi.com, CDN77, DeVono Cresa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Aims to deliver qualitative analytics using various optimization tools such as event tracking and sessions. Its main functionalities include click heatmaps, visitor recordings, funnels, and event tracking. Combining the data from these features will allow you to improve the performance of your web pages and optimize them for conversion.
Company Email
sales@smartlook.com
Company's Address
Smartlook.com, s.r.o.
Šumavská 524/31
602 00 BrnoBrno, Czech Republic 60200
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Optimized Voice as a Service (Vaas)
- Interaction Channels
- Interaction Analytics
- Automatic Call Distribution
- Workforce Intelligence
- AI chatbots
- Real-time Reporting and Dashboards
- Extensive customer satisfaction surveys
- Intelligent Workforce Management
- Quality Management and Analytics
- Performance Management
- Call Recording
- Automatic Call Distribution
- Interactive Voice Response
- Predictive Dialer
Pricing Info
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
Integrations
NICE inContact has pre-built integrations with CRM applications like:
- Salesforce
- SAP
- Oracle Service Cloud
- Microsoft Dynamics
- Zendesk
- NetSuite
- ServiceNow
- Bullhorn
- SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
Company Email
info@NICEinContact.com
Contact No.
Company's Address
NICE inContact
75 W. Towne Ridge Parkway, Tower 1
Sandy, UT 84070
USA
NICE inContact CXone Comparisons
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Every time you compare various Customer Experience Management Software services you shouldn’t simply analyze their list of features and offered pricing plans. Keep in mind the service must be adjusted to your needs and team so the more flexible their offer the better. Find our which systems are supported by Smartlook and NICE inContact CXone and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a critical factor for many businesses.
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