What is better Qualtrics CX or Shakebug? There is a wide range of CRM Software products in the market right now. The simplest way to find out which service fits your needs best is to check them side by side. For example, here you can compare Qualtrics CX and Shakebug for their overall score (9.1 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 96%, respectively).
Additionally, you can review their functions and pricing conditions along with other valuable information below. When matching products be sure to analyze their related capabilities and mark their differences to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate secondary issues including security, backup, intuitiveness, and helpdesk support.
We know that not all companies have enough time to examine dozens of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Both Qualtrics CX and Shakebug were tested by a panel of independent B2B experts who carried out a full study of all important aspects of each app. Their total rating was calculated by means of unique SmartScore model that provides a separate partial score to each factor like: main functionalities, customer support, mobile device support, security, client satisfaction and reviews in other media. We are aware that useful features are not the only factor essential to a business so we make an effort to pay attention to all aspects of a app before calculating its final rating.
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