What is better QPoint Survey or Nicereply? When choosing the right Survey Tools for your enterprise it is recommended that you compare the functions, rates, as well as other critical details about the product and vendor. Here, you can check the parallels and disparities between QPoint Survey (overall score at 8.0 and user satisfaction at 100%) and Nicereply (overall score at 8.5 and user satisfaction at 88%).
It's also possible to look at their unique details, such as services, plans, pricing, terms, etc. Moreover, analyze the terms thoroughly for information on hidden costs, such as, installation, separate helpdesk support, upgrade fees, cloud storage fees, and more.
Our experts made sure to review all popular Survey Tools products that you can find on the market, but among them these three caught our special attention: Sogolytics, Qualtrics Research Core, Alchemer.
QPoint Survey offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
A unique ticket ID in ticket URL
It has unique identifiers for agents, e.g. jack-daniels or 348592
It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Contact No.
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
No Survey Tools will manate to solve all the needs of a specific team. Though key functionalities of QPoint Survey and Nicereply should matter you should also carefully study the integrations offered by each app. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s definitely more beneficial to select solutions that integrate well with each other. With that approach you can guarantee a reliable transfer of information between your teams and apps, which can significantly reduce time spent on migrating between one app and the other.
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