Pure Chat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactive chats and triggers
- Transcriptions
- Multi-chat management
- Visitor information
- Chat box assignment
- SSL security
- Canned response
- Hosted chat boxes
Pricing Info
Pricing Info
Pure Chat offers two pricing plans:
Free Plan
- Unlimited Live Chat
- Unlimited Users
- Full Customization
- Engagement Hub
- Transcripts
- All Integrations
- Use on Up to 3 Websites
Pro Plan – $99 per month
- Everything in Free, plus:
- Realtime Analytics
- Visitor Tracking
- Contacts
- Unlimited Websites
- SMS Notifications
- Remove Branding
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Forbes, Techno FAQ
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pure Chat is a leading web-based software that allows businesses to be in touch with their customers at any time from anywhere.
Company Email
support@purechat.com
Company's Address
13835 N Northsight Blvd,
Suite 205,
Scottsdale AZ, 85260
Pure Chat Comparisons
Popular Pure Chat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Core Features
- Agent rating
- Android app
- Automatic messages
- Block visitor
- Chat transcripts
- Chat transfer between agents
- CMS plugins (Wordpress, Prestashop and more)
- Data security (SSL encryption)
- Desktop app
- Email notifications
- iPhone/iPad app
- Personal shortcuts
- Sound and visual notifications
- Visitor notes
- Visitor overview
- Web dashboard
- Windows Phone app
Premium Features
- API
- Chat conversation history
- Custom integration with 3rd party systems
- Groups of agents
- Integration with help desk or CRM
- Limited access for agents
- Office hours
- Team shortcuts
Pricing Info
Free Plan
- Unlimited number of agents
- Unlimited chat conversations
- Custom chat box design
- Automatic messages
- 14-day chat history
Standard Plan – $10/agent/month (save 20% on annual billing)
- All features of Free Plan
- Unlimited chat history
- Visitor recording
- Limited access for agents
- Google Analytics connection
- API
Pro Plan – $23.75/agent/month (save 20% on annual billing)
- All features of Standard Plan
- Statistics
- Groups of agents
- High load dashboard
Integrations
Smartsupp offers an API and integrates with the following popular platforms:
- Logicbox
- Webnode
- WordPress
- Opencart
- PrestaShop
- ePages
- Magento
- Shopify
- SEOshop
- Jimdo
and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Skoda, SkyPicker, Conrad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Company Email
info@smartsupp.com
Company's Address
Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
Smartsupp Comparisons
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If you test different Customer Support Software software you shouldn’t simply look at their list of features and provided pricing packages. Pay attention to the fact that the software must be matching your requirements and team so the more flexible their offer the better. Find our what OSes are supported by Pure Chat and Smartsupp and ensure you will get mobile support for whatever devices you use in your company. You should also examine which languages and countries are supported, because this may be a deal breaker for many businesses.
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