What is better Pulseway or ProProfs Knowledge Base? If you’re experiencing a difficult time choosing the right Customer Support Software product for your needs, try to compare and contrast the available software and find out which solution offers more advantages. In particular, here you can review Pulseway (overall score: 8.2; user rating: 100%) vs. ProProfs Knowledge Base (overall score: 8.5; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has better pricing plans for your current situation. Having a clear table to compare their features will significantly increase the possibility of finding the appropriate product for your company. Look closely at other aspects of the software for example intuitiveness, flexibility, scalability, and pricing terms.
We know that not all businesses have enough time to examine a wide range of different services, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
Almost as crucial as useful features and user support responsiveness are pricing packages made available by Pulseway and ProProfs Knowledge Base. While pricing should not be the only element it’s definitely an important thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and painlessly scaled up if your company grows. Be sure that you don’t opt for pricing plans that include complex features that you won’t find useful and always try to get in touch with the vendor directly as enterprises can usually benefit from special pricing. You should also give a chance to a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and offers a reliable overview of what it feels like to work with Pulseway and ProProfs Knowledge Base.
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