What is better Pulseway or LiveAgent? If you’re experiencing a tough time deciding on the best Customer Support Software product for your circumstances, it’s a good idea to compare and contrast the available software and find out which one offers more positive aspects. For instance, here you can compare Pulseway (overall score: 8.2; user rating: 100%) vs. LiveAgent (overall score: 9.4; user rating: 99%) for their overall performance.
You can also see which one provides more functions that you need or which has better pricing plans for your current budget. Using a clear table to evaluate their features will significantly increase the odds of obtaining the right product for your company. Take a closer look at other aspects of the software like ease-of-use, flexibility, scalability, and pricing terms.
People who don't have much time or would like to get a Customer Support Software suggestion from our team might want to examine these top choices for the current year: Freshdesk, Freshdesk Omni, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Both Pulseway and LiveAgent were reviewed by a panel of reliable SaaS experts who prepared a thorough analysis of all important elements of every app. Their final rating was calculated using our unique SmartScore model which gives a separate partial score to every factor like: main functionalities, customer support, mobile support, security, client satisfaction and reviews in other media. We know useful features are not the only aspect crucial to a business so we do our best to pay attention to all sides of a product prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
