What is better Pulsedesk or ZupportDesk? You have so many Customer Support Software options in today’s state of that industry that deciding on the best product is often confusing. On our comparison page, you can easily compare the functions, pricing terms, available plans, and more details of Pulsedesk and ZupportDesk.
You can also examine their score (8.9 for Pulsedesk vs. 8.0 for ZupportDesk) and user satisfaction level (98% for Pulsedesk vs. N/A% for ZupportDesk). The scores and ratings give you a general idea how these two software products perform. Additionally, make sure if the solution can integrate with existing business apps to guarantee greater productivity.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk Omni, Freshdesk.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
You shouldn’t count on exclusively a broad set of useful tools and adjustable pricing packages from a popular Customer Support Software. Almost as important as main features is a quality customer support. You want to ensure that when you have any questions about Pulsedesk or ZupportDesk, or you run into a problem, or maybe you’ll want to request a certain change or feature useful to your company you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. It’s also a big plus if you can enjoy individual training or at least a knowledge base you can use.
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