Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
support@pulsedesk.com
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Single Customer View
- Customer Timeline and Live View
- Detailed Customer Profile
- Create and Sync Personas
- Single Sign-On
- GDPR Compliant
- Help Desk Center
- Embedded Live Chat
- iOS and Android SDK
- Custom Messenger
- Agent Screen
- Multiple Ticket Channels
- Powerful Collaboration Tools
- Dynamic customer segments
Pricing Info
$150 per month
Includes:
2000 conversations/month
Unlimited agents
Livechat
Smart bots
Additional conversations @ $7.5/100 additional conversations per month
Note:
A conversation can be an email or a chat thread with a customer. Usage only includes conversations that were responded to via Richpanel.
Integrations
Richpanel integrates with the following business systems and applications:
- Magento
- Shopify
- Woocommerce
- Hubspot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Omega3 Innovations
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
World's first self-service Customer Data Platform that helps businesses to connect disparate data sources using our extensive library of connectors.
Company Email
talk@richpanel.com
Contact No.
Company's Address
Richpanel
1885 Cabana Dr
San Jose, CA 95125
USA
Richpanel Comparisons
Popular Richpanel Alternatives
In the event you are still having second thoughts about which product will perform best for your company it may be a good idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every product is and how large is its online presence.For example, if you check Pulsedesk LinkedIn profile you’ll learn that they are followed by 55 users. In case of Richpanel the amount of followers on their LinkedIn page is 13.
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