What is better Pulsedesk or HoduCC? When choosing the right Customer Support Software for your company it is recommended that you review the characteristics, prices, and other essential details concerning the product and vendor. Here, you can examine the parallels and discrepancies between Pulsedesk (overall score at 8.9 and user satisfaction at 98%) and HoduCC (overall score at 8.0 and user satisfaction at 92%).
It's also possible to check out their unique details, like tools, plans, rates, terms, etc. Similarly, analyze the terms closely for information on hidden fees, such as, installation, separate helpdesk support, upgrade fees, disk space fees, and others.
We did our best to prepare reviews of all popular Customer Support Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
HoduCC enterprise pricing plans are quote-based and are available upon request. You can expand the capabilities of the base product with add-on modules for IVR surveys, quality analysis, and SMS broadcasting. Contact a HoduSoft sales representative for more details.
HoduCC has an existing partnership with Zoho, a leading provider of CRM applications and other online office productivity software. With this integration, HoduCC can get leads from your Zoho CRM and use the lead’s contact details to make a call. Aside from Zoho, HoduCC integrates with SalesForce and other major CRM systems. For adding live chat features to your website, HoduCC offers a convenient way to do this via a plug-in.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UNICEF, Travelopod, Wapic Insurance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Omnichannel customer support software that helps contact centers deliver excellent customer service.
If you are still having second thoughts about which product will work best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how big is its online presence.For instance, if you check Pulsedesk LinkedIn account you’ll learn that they are followed by 55 people. In case of HoduCC the volume of followers on their LinkedIn page is 1151.
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