What is better LivePerson or Provide Support? Different organizations demand different types of Customer Support Software. To learn which solution meets your needs, think of comparing various options feature by feature an taking into consideration their terms and pricing. Similarly, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: LivePerson (8.8) vs. Provide Support (8.7) for total quality and functionality; LivePerson (100%) vs. Provide Support (90%) for user satisfaction rating. Analyze their high and low points and find out which software is a more sensible choice for your company. An effective, simple tip is to write the advantages and disadvantages of both solutions side by side and find out which solution comes on top.
We realize that not all companies have enough time to examine a wide range of different services, so we created a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
If you test different Customer Support Software apps you shouldn’t only explore their features list and provided pricing plans. Consider that the app should be adjusted to your needs and business so the more flexible their offer the better. Learn which OSes are supported by LivePerson and Provide Support and be certain you will obtain mobile support for whatever devices you use in your company. You should also learn which languages and geographies are supported, because this might be a deal breaker for many companies.
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