Provide Support
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Website Integration
- Multiple Simultaneous Chats
- Call Transfer
- Operator-to-Operator Chats
- Chat Transcripts
- Visitor List
- Geo-location Map
- Navigation History
- IP-to-location
- Browser & OS Details
- Referring URL
- Search Engine Keywords
- Mobile App
Pricing Info
Pricing Info
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Small Business – $24/month or $156/year
- 1 Operator
Corporate – $53/month or $310/year
- 3 Operators
Enterprise – $108/month or $713/year
- 10 Operators
Integrations
Integrations
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
- WordPress
- Joomla
- Magento
- Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Company Email
support@providesupport.com
Contact No.
Company's Address
Provide Support, LLC
65 Broadway, 3rd Floor
New York, NY 10006
USA
Provide Support Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Service Quality Rankings
- Multi-Language Support
- Unlimited Chats
- Pageview Histories
- Pointers for Directing Visitors
- Mobile Chat Widgets
- Agent-to-Agent Chat
- Location-Based Customer Distribution
- Visitor Monitoring
- Chat Targeting
- Offline Contact Forms
- Time Charts
- Multi-Department Support
- Canned Responses Support
- Chat Transfer
- Spell Checker
- Emailed Daily Performance Reports
- Color-Coded Charts
- Chatlogs
- Hotkeys
- Blacklists
- Integrations
- Mobile Optimization
Pricing Info
JivoChat is available in the following payment plans
Free
- Unlimited chats and websites
- Customizable chat in 20 languages
- Desktop, Mobile and Browser agent apps
- 24/7 customer support
Professional – $10/agent/month
- Unlimited chats and websites
- Customizable chat in 20 languages
- Desktop, Mobile and Browser agent apps
- 24/7 customer support
- Proactively start chats using smart triggers
- Complete visitor info with social profiles
- Canned responses with an automatic helper
- Chat transfer between agents
- Monitor website visitors in real time
The Professional Plan features a free 14-days trial plan.
Integrations
JivoChat integrates with the following systems and applications:
- Google Analytics
- Shopify
- Joomla
- WordPress
- Magento
- amoCRM
- Ecwid
- Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
Company Email
info@jivochat.com
Contact No.
Company's Address
JivoSite, Inc.
525 W. Remington Drive
Sunnyvale, CA 94087
USA
JivoChat Comparisons
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Please note that while both Provide Support and JivoChat may offer a reliable set of features every service could be aimed at a different company size. If you are studying different apps you may want to pay attention to a business type they are catering to. Certain elements may scale up effectively for big enterprises but if you own a small or mid-sized business it’s frequently better to stay away from paying for advanced functionalities that you might never have a chance to use.
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