What is better Provide Support or Instabot? The perfect Customer Support Software is a program that can address your company’s unique needs. It’s easy to determine which alternative works best for your company if you compare a wider range of products before you decide which one is the best.
As an example, Provide Support and Instabot are scored at 8.7 and 8.5, respectively, for general quality and performance. Similarly, Provide Support and Instabot have a user satisfaction rating of 90% and 94%, respectively, which reveals the general satisfaction they get from customers. Even better, reach put to an existing user of the software and ask for their comments regarding the software in question.
We realize that not all people have enough time to try out a large number of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Instabot provides four plans for users to choose from, including an enterprise pricing plan that enables you to implement chatbots at a large scale and access white-glove services. Here are the details:
Base – $70/month ($49/month for annual billing)
Lead qualification automation
5,000 active users/month
1 custom Instabot team-developed chatbot
3 chatbots
Chatbot analytics
Marketing attribution
User segmentation & management
Data export
Integration with Zapier
Email support
Onboarding & training
Standard – $199/month ($149/month for annual billing)
Appointment & meeting booking and live chat
10,000 active users/month
1 custom Instabot team-developed chatbot
15 chatbots
All features in Base Plan, Plus:
Advanced UI options for chatbot
Real-time chat
Integration with calendar systems
Integration with Dialogflow
Advanced – $449/month ($349/month for annual billing)
Instabot is a chatbot platform that allows business and product owners and marketing agencies and professionals to build, deploy, and train AI chatbots without technical difficulties.
Both Provide Support and Instabot were tested by a group of independent B2B experts who prepared a thorough study of all core elements of each service. Their total rating was calculated by means of unique SmartScore algorithm that provides a separate partial score to each factor such as: main functionalities, customer support, mobile support, security, user satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a business so we do our best to pay attention to all facets of a product before coming up with its final score.
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