What is better Provide Support or Cugic Live Chat? Reviewing products to get the best Customer Support Software doesn't have to be difficult. On our review platform, we enable you to match Provide Support and Cugic Live Chat and immediately evaluate their varying features. We allow you to check their capabilities, supported devices, customer support, pricing rates, terms, and many more.
You can also compare their overall score (8.7 for Provide Support vs. 8.0 for Cugic Live Chat) and overall customer satisfaction level (90% for Provide Support vs. 91% for Cugic Live Chat). Devote time to examine your top choices and find out which one is ideal for your company. Similarly, you have to consider the vendor’s business viability; are they reliable and will they still be around in a few years time?
Those of you who want to save some time or could use a Live Chat Software suggestion from our experts may want to examine these top choices for the current year: Vision Helpdesk, Zendesk, Pipedrive.
Provide Support has three basic enterprise pricing options, which are based on the number of operators you have. If you have more than 10 operators, you can get in touch with the sales team.
Provide Support can integrate with websites and various shopping cart software. It also has plugins available for the following platforms, among others:
WordPress
Joomla
Magento
Shopify
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Florida State University, University of Cambridge, City of Las Vegas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and reliable live support software for macOS, Windows, and Linux.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
When you choose a solution that you believe will work best for your business you shouldn’t just pay attention to what reviewers have to say about it. Quite frequently personal experience with the software may be different, depending on your own preferences and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every software to give you an immediate impression of how real users of Provide Support and Cugic Live Chat estimate their contact with the software. Our algorithm is based on complex analysis of product mentions on other sites, social media and blogs, so you will obtain a complete and credible overview of what other people think about every service. In this case Provide Support got a total satisfaction rating at 90% while for Cugic Live Chat 91% of users claim they had an enjoyable experience with it.
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