What is better ProProfs Knowledge Base or Yonyx? Selecting the most appropriate Customer Support Software for your business is not that easy with various functions, options, and offers to consider. However, using our review directory will help you to streamline the selection steps by displaying all crucial apps in a single location.
For example, you can contrast ProProfs Knowledge Base and Yonyx for their features and overall scores, in this case, 8.5 and 7.0, respectively. Furthermore, you can check which product has better general user satisfaction rating: 100% (ProProfs Knowledge Base) and N/A% (Yonyx) to find out which solution is the better option for your company. Don’t just pick the service with the most attractive price, but the one that gives the best value for your money.
People who are pressed for time or need a Customer Support Software suggestion from our team might want to examine these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
No Customer Support Software will manate to cover all the needs of a company. While core functionalities of ProProfs Knowledge Base and Yonyx are important you should also thoroughly analyze the integrations supported by a given solution. In many cases you will already be using some other B2B software in your company and it’s always better to select products that integrate well with each other. If you do that you will be able to be certain of an effortless exchange of data between your teams and software used, which can considerably reduce time spent on migrating between one software and the other.
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