What is better ProProfs Knowledge Base or Eloquent WebSuite? We are here to improve the process of reviewing Knowledge Management Software products for you. For example, on this page you can verify the overall performance of ProProfs Knowledge Base (8.5) and contrast it with the overall performance of Eloquent WebSuite (8.5). You can also match their overall user satisfaction rating: ProProfs Knowledge Base (100%) vs. Eloquent WebSuite (N/A%).
Similarly, study their services in detail to see which product can better tackle your company’s needs. In general, any B2B software should allow you to immediately view the big picture, all the while allowing you easy access to the details.
We did our best to prepare reviews of all popular Customer Support Software products offered out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
Contact Eloquent System to know more about Eloquent WebSuite basic and enterprise pricing options and other product details. You may also sign up for a demo to see if the software is a perfect fit for your business.
Branksome Hall, Middlesex School, California State Archives
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
The Eloquent WebSuite gives customers and their clients only “one place to look” for all the organizations information – PDF documents, archival material, folders in offsite storage, photographs, museum artifacts, audio recordings, videos – anything that is relevant to the organization.
You shouldn’t expect just a wide range of features and scalable pricing from a well-known Knowledge Management Software. Almost as essential as main features is a trustworthy customer support. You want to make sure that if you have any questions about ProProfs Knowledge Base or Eloquent WebSuite, or you face some problems, or maybe you’ll need to ask for a specific revision or feature useful to your business you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can profit from personal training or at least a knowledge base you can use.
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