Vivantio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Churn signal discovery
- Customer activity scores
- Automated alerts
- Marketing campaigns
- Proactive churn prevention
- Team and portfolio analysis
- Event-based triggered actions
- Individual user predictions
- Visual charts
- Machine learning algorithms
- Customer health scores
- Drill down into metrics
- Task creation
- Live activity stream
- Product usage analysis
- Metric alerts
- Customer success workflows
- Net promoter score
- Integrations with Salesforce, Zendesk, Desk.com and more
- Predict customer health
- Powerful data science
- Product usage analysis
- Fast deployment
Pricing Info
Pricing Info
Pricing available by quote only. Contact the company directly for pricing details.
Integrations
Integrations
Preact integrates with the following business systems and applications:
- Zendesk
- Responsys
- Act-On
- Salesforce
- MailChimp
- Eloqua
- HubSpot
- Marketo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bitium, Handshake, UserVoice
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Preact's data science makes it easy to decode customer behavior, so you can reduce churn and drive revenue with precision.
Company Email
contact@preact.com
Contact No.
Company's Address
290 King St #10, San Francisco, CA, United States 94107
Preact Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
Both Preact and Vivantio were reviewed by a panel of independent SaaS experts who prepared a thorough examination of all core aspects of each app. Their final rating was calculated using our unique SmartScore model which calculates a separate partial score to every component such as: main features, client support, mobile device support, security, client satisfaction as well as market presence. Here at FinancesOnline we are aware that useful features are not the only thing crucial to a business so we make sure we pay attention to all facets of a service before giving it a final score.
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