CustomerSuccessBox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Product feedback and sampling
- Video ‘free text’ in online research surveys
- Ethnographic research and video diaries
- Creative testing pre & post campaign
- Vox pops
- Video testimonials
- Surveys and content for pitches or PR
- Insight generation
- Customer satisfaction
- Employee engagement & client feedback
- Focus group homework or pre-screening
Pricing Info
Pricing Info
Plotto offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Starter – £90 (Pay Per Survey)
- 60-minute video
- 3 surveys/month
- Unlimited Business Users/Guests
- Unlimited Research Respondents
- Unlimited Survey Questions
- Human Transcription/Translation (Contact for more details)
- Emotion and Sentiment Analysis
- API Access
Survey – £90 (Pay Per Survey)
- All Starter features
- 400-minute video
- 5 surveys/month
Regular – £49/month
- All features
- 50 minutes/month
- 50 Surveys/month
Plus – £400/month
- All features
- 500 minutes/month
- 250 Surveys/month
Integrations
Integrations
Plotto is an open API system, which means you can integrate it with a variety of third-party apps and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Plotto is an online video-based market research tool that enables businesses to gather and tell stories online by creating professional-looking videos.
Company Email
Company's Address
New Penderel House 4th Floor, 283 - 288 High Holborn,
London WC1V 7HP
United Kingdom
Plotto Comparisons
Popular Plotto Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
CustomerSuccessBox Comparisons
Popular CustomerSuccessBox Alternatives
No Customer Experience Management Software will be perfect enough to cater to all the needs of a business. Even though main functionalities of Plotto and CustomerSuccessBox are obviously a priority you should also thoroughly explore the integrations provided by every service. Very often your team will already be using various kinds of B2B software in your company and it’s definitely better to choose products that integrate well with each other. With that approach you can guarantee a reliable exchange of data between your teams and services, which can really reduce time wasted on migrating between one software and the other.
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