Plivo
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- SMS Short Codes
- Bulk Messaging
- Free Incoming SMS
- Two-Way SMS
- Unicode Characters
- Real Time SMS Notifications and Logs
- Delivery Reports
- Message Queueing
- Create Conference App
- Conference Calls
- Call Center Solution
- Call Tracking
- Call Recording
- Dynamic Caller ID
- Intelligent Call Control
- Two-Factor Authentication
- Voice Broadcasting Alerts
- Global Numbers Inventory
- Extensive Device Support
Pricing Info
Pricing Info
Plivo offers several enterprise pricing options for all sizes of businesses. It offers a pay-as-you-use pricing based on inbound and outbound calls made per minute and SMS sent per minute. Here are the details:
Plivo Voice
Regular Phones
- Outbound Calls – Make Calls Starting At $0.0120/minute
- Inbound Calls – Receive Calls Starting At $0.0085/minute
- Buy Numbers Starting At $ 0.8000/month
Toll-Free Phones
- Outbound Calls – Make Calls Starting At $0.0030/minute
- Inbound Calls – Receive Calls Starting At $0.0210/minute
- Buy Numbers Starting At $1.0000/month
Plivo SMS
Regular
- Outbound SMS – Send SMS Starting At $ 0.0035/minute
- Inbound SMS – Receive SMS At Free/SMS
- Buy Numbers Starting At $ 0.8000/month
Short Codes
- Outbound SMS – Send SMS Starting At $0.0040/minute
- Inbound SMS – Receive SMS At Free/SMS
- Quarterly Rental Fee:
- Random – $3000/3 months
- Vanity – $4500/3 months
Integrations
Integrations
Plivo supports integration with multiple SIP-based VoIP software and CRM solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mozilla, Netflix, CallHub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An SMS and Voice Call Platform which promotes brand identity through SMS short codes and offers call center solution.
Company Email
Company's Address
Plivo US
201 Mission Street, Suite 230
San Francisco, CA 94105
USA
Plivo Comparisons
Popular Plivo Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
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It may not always be enough to simply compare Plivo and 8x8 Call Center against one another. Although reliable tools, pricing plans and user comments are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards merited by each service. Very often a less popular app may turn out to be a good choice that was distinguished with industry awards such as our Exceptional Customer Support Award which proves that in spite of limited market popularity it’s a worthy contender to the solutions that dominate the market.
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