Compare SuMo vs. PlayVox

Buying the ideal Gamification Software for your company is crucial to improving your company’s efficiency. In our platform, you can easily review various solutions to see which one is the proper software for your needs. Here you can match PlayVox vs. SuMo and check out their overall scores (8.4 vs. 8.0, respectively) and user satisfaction rating (100% vs. 99%, respectively). You can even analyze the specifics of pricing, conditions, plans, capabilities, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, choose the software that allows you to change the features and pricing to address your business growth or lack of it. We know that not all people have enough time to scrutinize a wide range of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Salesforce Essentials, Zendesk.
Compare

SuMo

VS

PlayVox

VS

SuMo screenshot PlayVox screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

8.4 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

99% ?

Client Satisfaction

100% ?

Price

Price

By quote

$25

Price Scheme

Price Scheme

Quote-based Monthly payment | One-time payment
Full Review

Full Review

General Description

General Description

CloudApps accelerates sales performance & delivers customer service excellence by uncovering, monitoring and coaching more of the high value “winning” behavior.
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Easy Links
Contact No.

Contact No.

+44 118 375 7506 +1-415-854-3801
Popular Customers

Popular Customers

SIG, G4S, LeasePlan, Qlik. Google, Neustar, Thumbtack, XBOX ONE
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Vendor Email

Vendor Email

sales@playvox.com
List of Features

List of Features

SuMo FEATURES

  • Monitor sales & service KPI health
  • Uncover winning habits of top performers
  • Deliver intelligent coaching
  • Motivate with rich game mechanics
  • 100% native on Force.com
  • Display ANY Salesforce data as a leaderboard
  • Real-time data refresh
  • Interactive cheers, taunts & comparisons
  • Configurable sounds
  • 100% native on Force.com

PlayVox FEATURES

  • Quality Assurance
  • Phone calls, live chat, email and social media support
  • Performance analysis
  • Training and coaching
  • Reward and recognition system
  • Team communication
  • Surveys
  • Analytics
  • Eliminates spreadsheets and need for multiple software
  • Connectors for better integration and Rest based Open API
  • iOS App
Languages Supported

Languages Supported

English English
Pricing Page

Pricing Page

Learn more about SuMo pricing Learn more about PlayVox pricing
Available Integrations

Available Integrations

SuMo integrates with Salesforce.

PlayVox integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Five9
Customer Support

Customer Support

Phone
Ticket
Phone Live Support
Ticket
Available Plans

Available Plans

SuMo pricing is quote-based. You can contact the vendor for more details.

These are the plans, SMB and enterprise pricing details of PlayVox:

QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee

  • QA Management Platform
  • Coaching
  • Recognition
  • Team Communication
  • Analytics

QA Pro: $35/user/month + $5,000 one-time onboarding fee

  • 1 Add-On
  • Performance Management
  • Quality Management Platform
  • Coaching
  • Recognition
  • Team Communication
  • Analytics

QA Enterprise: $45/user/month + $7,000 one-time onboarding fee

  • SSO/Active Directory
  • Logical Firewall  
  • Multi-site/tenant  management
  • All Add-Ons
  • Performance Management
  • Quality Management Platform
  • Coaching
  • Recognition
  • Team Communication
  • Analytics
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Contact Address

Contact Address

Unit 2, Winnersh Fields Business Park
Gazelle Cl, Winnersh RG41 5QS
United Kingdom
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
Compare Alternatives

Compare Alternatives

Compare with Funifier
Compare with Mambo.IO
Compare with Growth Engineering
Compare with Gametize
Compare with Playlyfe
Compare with GetBadges
Compare with LevelEleven
Compare with QuizGame
Compare with Rise
Compare with Trajectory IQ
Compare with Pindrop
Compare with Nectar Desk
Compare with Gigya
Compare with Uservoice
Compare with Kampyle
Compare with Cayzu
Compare with Serena Service Manager
Compare with eTollFree
Compare with Zoho Assist
Compare with Hiver
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

The apps analyzed on this page are merely a sliver of our complete Gamification Software category and you should remember that there might be more reliable services out there. If you would like to ensure you make the wisest choice for your business we strongly encourage you to compare more products first. It may also be a good idea to consult our top 10 Gamification Software ranking to see which software are now the best ones and dominate the market.