Compare Masskom vs. PlayVox

We are here to simplify the process of contrasting Gamification Software products for you. In particular, on this page you can examine the overall performance of PlayVox (8.4) and compare it with the overall performance of Masskom (6.0). It's also possible to match their overall user satisfaction rating: PlayVox (100%) vs. Masskom (100%). Similarly, lexamine their functions thoroughly to check which product can better deal with your company’s requirements. In general, any business app must let you to immediately see the big picture, all the while giving you quick access to the details. In the event you want to quickly locate the more reliable Customer Support Software according to our experts we recommend you check out these products: Freshdesk, Samanage, Zendesk.
Comparison

Masskom

VS

PlayVox

VS

Masskom screenshot PlayVox screenshot
Pricing Details

Our Score

Our Score

6.0 ?

Our Score

8.4 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Pricing

Pricing

$10

$25

Pricing Model

Pricing Model

Free | Monthly payment Monthly payment | One-time payment
Complete Review

Complete Review

General Info

General Info

Masskom provides a cloud-based sales motivation and internal communications software, designed to help increase sales productivity and to improve performance.
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Easy Links
Pricing Details

Pricing Details

Learn more about Masskom pricing Learn more about PlayVox pricing
Available Features

Available Features

Masskom FEATURES

  • Leaderboards
  • Real-time Koms
  • Mobility in communication
  • CRM
  • Zones
  • Integrations
  • News tickers

PlayVox FEATURES

  • Quality Assurance
  • Phone calls, live chat, email and social media support
  • Performance analysis
  • Training and coaching
  • Reward and recognition system
  • Team communication
  • Surveys
  • Analytics
  • Eliminates spreadsheets and need for multiple software
  • Connectors for better integration and Rest based Open API
  • iOS App
Contact Address

Contact Address

1005 Arlington Lane
San Jose, CA 95129
USA
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
Available Integrations

Available Integrations

Masskom integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Zendesk
  • Google Calendar
  • Salesforce
  • YouTube
  • Bing
  • Yahoo
  • Jira

PlayVox integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Five9
Languages Supported

Languages Supported

English English
Contact Email

Contact Email

info@masskom.com sales@playvox.com
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Types of Support

Types of Support

Phone
Phone Live Support
Ticket
Prominent Customers

Prominent Customers

Redbooth, RingCentral, DemandGen Google, Neustar, Thumbtack, XBOX ONE
Contact Phone

Contact Phone

1- 844-627-7566 +1-415-854-3801
Pricing Plans

Pricing Plans

Masskom is available in three different SMB and enterprise pricing plans, including a lifetime free package. Here are the details:

  • Free
  • SMB – $10/employee/month
  • Corporate – $200/Zone/Month

These are the plans, SMB and enterprise pricing details of PlayVox:

QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee

  • QA Management Platform
  • Coaching
  • Recognition
  • Team Communication
  • Analytics

QA Pro: $35/user/month + $5,000 one-time onboarding fee

  • 1 Add-On
  • Performance Management
  • Quality Management Platform
  • Coaching
  • Recognition
  • Team Communication
  • Analytics

QA Enterprise: $45/user/month + $7,000 one-time onboarding fee

  • SSO/Active Directory
  • Logical Firewall  
  • Multi-site/tenant  management
  • All Add-Ons
  • Performance Management
  • Quality Management Platform
  • Coaching
  • Recognition
  • Team Communication
  • Analytics
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Gamification Software will be perfect enough to solve all the requirements of a business. While core features of PlayVox and Masskom should matter you should also carefully study the integrations provided by each product. In many cases you will already be making use of some other SaaS software in your company and it’s much better to opt for products that integrate well with one another. That way you can guarantee a reliable exchange of information between your teams and services, which can considerably reduce time wasted on migrating between one app and the other.