PlayVox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quality Assurance
- Phone calls, live chat, email and social media support
- Performance analysis
- Training and coaching
- Reward and recognition system
- Team communication
- Surveys
- Analytics
- Eliminates spreadsheets and need for multiple software
- Connectors for better integration and Rest based Open API
- iOS App
Pricing Info
Pricing Info
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
- QA Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Pro: $35/user/month + $5,000 one-time onboarding fee
- 1 Add-On
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
- SSO/Active Directory
- Logical Firewall
- Multi-site/tenant management
- All Add-Ons
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
Integrations
Integrations
PlayVox integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Company Email
sales@playvox.com
Contact No.
Company's Address
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
PlayVox Comparisons
Popular PlayVox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Website widget
- Batch operation
- Automated workflows
- Ticket creation
- Ticket management
- Ticket replying
- Custom branding
- Integration
- Reporting
- Knowledge management
- Self-service
- Automation
Pricing Info
HelpSpot has the following tier based and enterprise pricing plans:
- Up to 3 agents @ free
- Up to 5 Agents @ $599
- Up to 10 Agents @ $999
- Up to 25 Agents @ $1999
- Up to 50 Agents @ $3999
- Up to 75 Agents @ $6999
- Up to 100 Agents @ $9999
- Up to 150 Agents @ $12,999
- Up to 250 Agents @ $15,999
- Up to 500 Agents @ $19,999
- Up to 1000 Agents @ $34,999
- Up to 2000 Agents @ $59,999
Integrations
HelpSpot integrates with the following applications:
- Zapier
- Microsoft Power BI Reporting Tools
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NetCE, NinjaTrader
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive help desk software and support ticket system designed to help businesses handle customer support needs.
Company Email
Contact No.
Company's Address
HelpSpot
2600 South Rd Ste 44-175,
Poughkeepsie, NY 12601.
HelpSpot Comparisons
Popular HelpSpot Alternatives
You don’t want simply a wide range of functionalities and adjustable pricing from a well-known Customer Support Software. Almost as significant as key features is a trustworthy customer support. You want to ensure that if you have any questions about PlayVox or HelpSpot, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality useful to your company you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy individual training or at least an FAQ you can use.
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