Front
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Quality Assurance
- Phone calls, live chat, email and social media support
- Performance analysis
- Training and coaching
- Reward and recognition system
- Team communication
- Surveys
- Analytics
- Eliminates spreadsheets and need for multiple software
- Connectors for better integration and Rest based Open API
- iOS App
Pricing Info
Pricing Info
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
- QA Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Pro: $35/user/month + $5,000 one-time onboarding fee
- 1 Add-On
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
- SSO/Active Directory
- Logical Firewall
- Multi-site/tenant management
- All Add-Ons
- Performance Management
- Quality Management Platform
- Coaching
- Recognition
- Team Communication
- Analytics
Integrations
Integrations
PlayVox integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Company Email
sales@playvox.com
Contact No.
Company's Address
440 N. Wolfe Rd
Sunnyvale, CA 94085
USA
PlayVox Comparisons
Popular PlayVox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-Channel Messaging
- Live Chat
- Team Collaboration on Customer Messages
- Basic Automation
- CRM Integration
- Analytics
- Advanced Workflows
- Smart Rules
- User & Team Manageemnt
- Onboarding & Solution Design
- Change Management
- Security & Compliance
- Integrations with 3rd-Party Tools
Pricing Info
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
- Multi-channel messaging (excludes Voice)
- Live chat
- Team collaboration on customer messages
- Calendar and one-click meeting scheduling
- Basic automation
- Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
- Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
- CRM integration
- Analytics
- Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
- Smart Rules
- User and team management
- Onboarding and solution design
- Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Integrations
Front integrates with the following business systems and applications:
- Salesforce
- Slack
- Intercom
- HubSpot
- Pipedrive
- AskNicely
- Nicereply
- Asana
- Airtable
- Monday.com
- Clickup
- Delighted
- Outreach
- Office 365
- Drift
- Github
- Gainsight
- Jira
- Gmail
- Google Drive
- Guru
- Aircall
- Census
- Clearbit
- Dropbox
- Facebook Messenger
- Helpdocs
- Shopify
- Twilio SMS
- Make (formerly Integromat)
- Zoho CRM
- Zapier
- Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Company Email
sales@frontapp.com
Company's Address
Front Comparisons
Popular Front Alternatives
It may not always be sufficient to simply compare PlayVox and Front against each other. Although specific features, cost and user comments are all crucial and should be included when making a final decision, you should also check out the recognition and awards merited by each software. Very often a less known product may turn out to be an excellent choice that was distinguished with industry awards such as our Great User Experience Award which reveals that in spite of lesser market popularity it’s a worthy rival to the apps that dominate the market.
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