Compare Pivotal CRM vs. CloudCherry

There are numerous CRM Software products out there these days. The best way to find out which one fits your needs best is to evaluate them side by side. As an example, here you can compare Pivotal CRM and CloudCherry for their overall score (8.0 vs. 8.5, respectively) or their user satisfaction rating (100% vs. 100%, respectively). Additionally, you can check their capabilities and pricing terms as well as other helpful details below. When matching products be sure to compare their related functions and mark their differences to obtain a clearer picture of both deals. What is more bear in mind to check other features including security, backup, ease-of-use, and helpdesk support. At the moment, the most popular solutions in our CRM Software category are: Pipedrive, Insightly, HubSpot CRM.
Compare

Pivotal CRM

VS

CloudCherry

VS

Pivotal CRM screenshot CloudCherry screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.5 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Price

Price

by quote

by quote

Price Scheme

Price Scheme

Quote-based Quote-based
Full Review

Full Review

General Info

General Info

Salesforce-, marketing- and service-integrated CRM for business of any size.
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Quick Links
Languages

Languages

USA, UK, Canada, International, China, India, Japan, France, Dutch, Polish, Swedish USA, UK, Canada, International
Contact Email

Contact Email

info@aptean.com info@getcloudcherry.com
Available Support

Available Support

Phone
Training
Phone Live Support
Ticket Training
Company's Address

Company's Address

4325 Alexander Drive Suite 100
Alpharetta, GA 30022-3740
Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA
Pricing Details

Pricing Details

Learn more about Pivotal CRM pricing Learn more about CloudCherry pricing
Popular Clients

Popular Clients

AAA, ahlsell, AXA Insurance, Hammond Group, Manufacturers Association of Central New York Fastrack, University of Essex, Puma
Contact Phone

Contact Phone

+1 (770) 351-9600 +1-925-400-3930
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Mac
Web-based
Company Size

Company Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Cost Details

Cost Details

Pivotal CRM pricing is available by quote only. Contact the vendor.

CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free trial and a free demo are also available.

List of Features

List of Features

Pivotal CRM FEATURES

  • Sales Force Automation
  • Marketing Automation
  • Service Automation
  • Partner Automation
  • Mobile CRM

CloudCherry FEATURES

  • Omni(Present)- Channel (17+ VOC channels)
  • Flexible questionnaire builder
  • Readymade questionnaire templates
  • Net Promoter Score
  • Automated Sentiment Analysis
  • Customer Satisfaction
  • Customer Effect Score
  • Email Links & Embeds
  • Chatbots
  • Popup Surveys
  • QR Codes
  • Customer Delight Meter & Customer Delight Score
  • Feedback & Customer Experience and Dashboard
  • Insight Center Mobile App
  • Scheduled Report
  • Real-time Insights
  • Custom Reports
  • Department Roles & Views
  • Role-based Notifications
  • Ticketing & Call Center
  • Inbound IVR
  • Open API
Supported Integrations

Supported Integrations

Pivotal CRM integrates with the following:

  • Siebel
  • Amdocs/Clarify
  • SAP
  • Salesforce.com
  • Remedy
  • Onyx
  • Amazon Web Services
  • Qlikview Analytics

Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.

CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a service that you are sure will be an actual asset for your team you shouldn’t simply focus on what reviewers have to say about it. Very often personal experience with the product will vary, depending on specific goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for each product to give you a reliable overview of how real users of Pivotal CRM and CloudCherry evaluate their experience with the solution. Our algorithm is based on detailed analysis of product appearances on other websites, social media as well as blogs, so you will obtain a full and reliable landscape of what other clients think about every software. In this case Pivotal CRM has a total satisfaction rating at 100% while for CloudCherry 100% of people express they had an enjoyable experience with it.