Compare Pivotal CRM vs. Zoho CRM

With various features, pricing, details, and more to check, choosing the right CRM Software for your firm is tricky. However making use of our system, it's easy to match the features of Pivotal CRM and Zoho CRM together with their general SmartScore, respectively as: 8.0 and 9.5 for overall score and 100% and 96% for user satisfaction. You can also review them feature by feature and see which software is a more suitable fit for your enterprise. Keep in mind to ask for a demo first before getting a plan to get a firsthand experience how the program can benefit you in real scenarios. At this time, the top solutions in our CRM Software category are: Insightly, Pipedrive, HubSpot CRM.
Software

Pivotal CRM

VS

Zoho CRM

VS

Pivotal CRM screenshot Zoho CRM screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

9.5 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

96% ?

Cost

Cost

by quote

$12

Pricing Model

Pricing Model

Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

Salesforce-, marketing- and service-integrated CRM for business of any size.
A winner of 2015 Marketing Software Award. It lets you automate salesforce, track opportunities, forecast sales, efficiently manage contacts and much more.
Easy Links
Integrations

Integrations

Pivotal CRM integrates with the following:

  • Siebel
  • Amdocs/Clarify
  • SAP
  • Salesforce.com
  • Remedy
  • Onyx
  • Amazon Web Services
  • Qlikview Analytics

Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.

You can extend Zoho CRM by integrating it with some of the following applications:

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • TeamSupport.com
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Popular Customers

Popular Customers

AAA, ahlsell, AXA Insurance, Hammond Group, Manufacturers Association of Central New York ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Pricing Info

Pricing Info

Pivotal CRM pricing is available by quote only. Contact the vendor.

Zoho CRM offers a monthly or yearly pay-as-you-go service that you can cancel, upgrade/downgrade anytime. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Standard – $12/user/month (billed annually)

  • Sales Forecasting
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records

Professional – $20/user/month (billed annually)

  • All Features from the Standard Plan
  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflow automation
  • Inventory management
  • Macros
  • Unlimited records

Enterprise – $35/user/month (billed annually)

  • All Features from the Professional Plan
  • Territory management
  • Custom applications
  • Custom buttons
  • Workflow approval processes
  • Page layouts
  • Custom modules
  • Multiple currencies

Ultimate – $100/user/month

  • All Features from the Enterprise Plan
  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage
Contact No.

Contact No.

+1 (770) 351-9600 +1-888-900 9646
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Languages Supported

Languages Supported

USA, UK, Canada, International, China, India, Japan, France, Dutch, Polish, Swedish USA, UK, Canada, International
Available Support

Available Support

Phone
Training
Phone
Ticket Training
Company's Address

Company's Address

4325 Alexander Drive Suite 100
Alpharetta, GA 30022-3740
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Company Email

Company Email

info@aptean.com sales@zohocorp.com
Pricing Page

Pricing Page

Learn more about Pivotal CRM pricing Learn more about Zoho CRM pricing
Business Size

Business Size

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Features

Available Features

Pivotal CRM FEATURES

  • Sales Force Automation
  • Marketing Automation
  • Service Automation
  • Partner Automation
  • Mobile CRM

Zoho CRM FEATURES

Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
Pulse
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
Productivity
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
MailMagnet
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Product Comparisons

Product Comparisons

Compare with Kickserv
Compare with Appcues
Compare with Highrise CRM
Compare with Qubit
Compare with eWay-CRM
Compare with Pipeliner
Compare with Vtiger
Compare with Enalyzer
Compare with Qlik Sense
Compare with AskNicely
Compare with myfairtool
Compare with TurnTo
Compare with Helpman
Compare with Deltek Ajera
Compare with COVERAGEBOOK
Compare with ProsperWorks
Compare with Salesmate
Compare with Cygneto Mobile Ordering
Compare with Remotia CRM
Compare with Satmetrix
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

If you continue having doubts about which app will perform best for your business it might be a sound idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each service is and how wide is its online presence. For instance Pivotal CRM Twitter profile has currently 1142 followers. At the same time Zoho CRM Twitter is followed by 18662 people.