What is better Pindrop or Nectar Desk? To make sure you purchase the most helpful and productive Customer Support Software for your business, you should compare products available on the market. For instance, here you can match Pindrop’s overall score of 7.6 against Nectar Desk’s score of 8.0. You can also compare their general user satisfaction: Pindrop (94%) vs. Nectar Desk (97%).
In addition, you can review their pros and cons feature by feature, including their terms and conditions and pricing. By comparing products you are more likely to pick the best software for your budget. It goes without saying you should know your unique needs to realize which software meets those needs.
Those of you who want to save some time or would like to get a Call Center Software recommendation from our team may want to investigate these top choices for the current year: Freshdesk Contact Center, Zendesk, JustCall.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
All the data, information and experiences that we presented in this analysis were gathered from official company sites, promotional resources available online, real-life experience from real users as well as our own everyday use of every product by an expert. We pay a lot of attention to comprehensively analyze each software, so we not only study it on our own, but we also correlate our observations with experiences of other users from the B2B community.
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