What is better PhoneBurner or Deskforce? Finding the perfect Customer Support Software product is all about assessing different solutions and figuring out the top software for your specific needs. Our proprietary algorythm provides you with a brief look at the general rating of PhoneBurner and Deskforce. For overall quality and performance, PhoneBurner scored 8.8, while Deskforce scored 8.0. On the other hand, for user satisfaction, PhoneBurner earned 100%, while Deskforce earned N/A%.
Below it's also possible to look at their characteristics, terms, plans, etc. to see which software will be more appropriate for your needs. One key feature to assess is if the application can enable and disable restrictions on various types of users to limit the exposure of any confidential business data.
Our experts made sure to prepare reviews of all popular Call Center Software solutions available out there, but among them these three caught our special attention: Freshdesk Contact Center, Zendesk, JustCall.
In addition to native integrations with Salesforce, HubSpot and Zapier, their partner Pie-Sync facilitates integrations with 100+ top CRMs and apps like Microsoft Dynamics, Pipedrive, Infusionsoft, Mailchimp, Zoho, Sugar CRM and others.
A web-based power dialer that speeds up and streamlines the outbound calling process. PhoneBurner has a contact manager feature built into the system, which automatically organizes imported leads in preparation for the calling process. Using the contact manager feature, sales can create a priority list by category, custom tags, etc.
Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Deskforce integrates with the following business systems and applications:
Salesforce
Microsoft Dynamics
Zendesk
Zoho
Bitrix
SugarCRM
HighRise
Vtiger
Zurmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CallQuall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
If you compare various Customer Support Software apps you shouldn’t simply explore their list of features and provided pricing plans. Keep in mind the software must be meeting your standards and company so the more flexible their offer the better. Find our which platforms are supported by PhoneBurner and Deskforce and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, because this could be a key element for many firms.
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