What is better PHC Service FX or Rescue by LogMeIn? Finding the proper Help Desk Software product is as easy as contrasting the good and poor functions and terms offered by PHC Service FX and Rescue by LogMeIn. Here it's also possible to match their general scores: 6.7 for PHC Service FX vs. 7.4 for Rescue by LogMeIn. Or you can verify their general user satisfaction rating, 99% for PHC Service FX vs. N/A% for Rescue by LogMeIn.
We suggest that you take some time to review their differences and determine which one is the better option for your organization. What’s more bear in mind to consider your company’s or industry’s special circumstances, for instance, a multilingual app for a global team or a mobile version to help you work on the go.
People who don't have much time or need a advice from our team may want to examine these top choices for the current year: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
You shouldn’t count on simply a broad set of functionalities and flexible pricing packages from a well-known Help Desk Software. Almost as essential as main features is a quality customer support. You want to ensure that when you have any questions about PHC Service FX or Rescue by LogMeIn, or you struggle with some problems, or maybe you’ll want to ask for a certain revision or feature beneficial to your team you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can profit from individual training or at the very least a knowledge base you can use.
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