What is better PHC Service FX or Helpdesk Pilot? Getting the perfect Help Desk Software product is all about evaluating various solutions and figuring out the top application for your specific needs. Our unique process will give you a brief look at the general rating of PHC Service FX and Helpdesk Pilot. For overall quality and performance, PHC Service FX scored 6.7, while Helpdesk Pilot scored 7.2. On the other hand, for user satisfaction, PHC Service FX earned 99%, while Helpdesk Pilot earned 99%.
Below it's also possible to look at their functionalities, terms, plans, etc. to determine what application will be more suitable for your needs. An important aspect to check is if the software lets you to enable/disable restrictions on different types of users to secure any confidential corporate data.
In the event you would like to quickly find the best according to our review team we advise you check out one of these products: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
In case you are still having second thoughts about which product will perform best for your business it might be a sensible idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular every service is and how wide is its online presence.For example, if you look at PHC Service FX LinkedIn page you’ll see that they are followed by 0 people. In case of Helpdesk Pilot the number of followers on their LinkedIn page is 0.
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