What is better PHC Service FX or Helpdesk Pilot? Today’s corporations look for the best Help Desk Software product to remain competitive. On this page we help you with buying the best service, by allowing you to examine PHC Service FX and Helpdesk Pilot down to the very details of their individual functions.
It's also possible to check our total scoring values, which rate the software all round quality and performance. PHC Service FX got a 6.7 score, while Helpdesk Pilot has a score of 7.2. Likewise, you can compare their general user satisfaction rating: 99% (PHC Service FX) against 99% (Helpdesk Pilot). Keep in mind to choose the solution that best answers your top priorities, not the application with the most robust features.
At the moment, the top services in our category are: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Almost as important as useful features and client support level are pricing options provided by PHC Service FX and Helpdesk Pilot. Although price should not be the sole element it’s surely a significant thing to think about. You should look for a flexible pricing package that can be matched with your company size and easily scaled up when your business develops. Make sure you don’t select plans that include complex tools that you won’t use and always try to get in touch with the vendor directly as enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of every solution to spend at least some time working with it. It’s a valuable experience that doesn’t require you to spend any money and provides you with a practical overview of what it feels like to work with PHC Service FX and Helpdesk Pilot.
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