What is better Passageways OnSemble or Vivantio? It’s a good idea to use our scoring system to provide you with a general idea which Help Desk Software product is will work better for your company. For overall product quality, Passageways OnSemble attained 6.9 points, while Vivantio received 8.4 points. At the same time, for user satisfaction, Passageways OnSemble scored N/A%, while Vivantio scored 93%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are provided below to give you a more versatile assessment. Keep in mind to purchase only the tools that you need so as not to waste resources for functions that are unnecessary.
Right now, the best products in our Collaboration Software category are: monday.com, Wrike, Smartsheet.
Passageways OnSemble’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having second thoughts about which service will work best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular each product is and how big is its online presence.For instance, if you analyze Passageways OnSemble LinkedIn account you’ll see that they are followed by 887 people. In case of Vivantio the volume of followers on their LinkedIn page is 1335.
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