Zingtree
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Custom branded portal
- Customer self-service portal
- Customer surveys and feedback
- Guided workflows and actions
- Integrated live chat tool
- Knowledgebase search/suggest
- Mobile support portal
- Multichannel interaction management
- Multimedia-enhanced articles
- Multi-site content publishing options
- Parature Facebook portal
- Personalized support responses
- Ratings and related topics
- Search-optimized article content
- SEO optimization portal
- Social media support
- Ticket management
- Unified agent desktop
- Unified knowledgebase
Pricing Info
Integrations
Integrations
Parature supports the following integrations:
- Salesforce Sales Cloud
- Microsoft Dynamics CRM Online
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coremetrics, Elsevier, ExtendMedia, Florida Virtual School, Hitachi Data Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Microsoft’s Parature platform helps to build knowledge, provide self-service support, and manage multi-channel interactions.
Company Email
support@parature.com
Contact No.
Company's Address
Parature Comparisons
Popular Parature Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Works in any browser
- Easy to build scripts
- Full transcripts
- Powerful analytics
Pricing Info
Zingtree offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Starter – $12/month
- 40 end-user sessions
- 12 agent credits
- 1 author
Professional – $49/month
- 350 end-user sessions
- 60 agent credits
- 5 authors
- Run unlimited reports
Business – $99/month
- 1000 end-user sessions
- 150 agent credits
- 10 authors
- Run unlimited reports
Corporate – $299/month
- 4000 end-user sessions
- 500 agent credits
- 30 authors
- Run unlimited reports
Integrations
Zingtree integrates with the following business systems and applications:
- Wordpress
- Slack
- Salesforce
- Zendesk
- Freshdesk
- Zopim
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Philip Morris, YouMail, Red Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ingtree is an online toolkit for creating interactive decision trees and troubleshooters, which empowers companies to give their customers a quick, efficient way of getting answers quickly.
Company Email
Company's Address
Larkspur, California
USA
Zingtree Comparisons
Popular Zingtree Alternatives
No Customer Support Software will be able to solve all the needs of a company. Though main functionalities of Parature and Zingtree are important you should also carefully analyze the integrations offered by every app. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s much more beneficial to select products that integrate well with one another. That way you will be able to ensure a smooth transfer of data between your teams and software used, which can really reduce time devoted to migrating between one software and the other.
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