What is better Parature or Cugic Live Chat? When looking for the best Customer Support Software for your firm it is recommended that you examine the features, prices, along with other crucial data about the product and vendor. Here, you can check the parallels and differences between Parature (overall score at 7.2 and user satisfaction at 98%) and Cugic Live Chat (overall score at 8.0 and user satisfaction at 91%).
You may also examine their unique details, such as functions, plans, rates, terms and conditions, etc. Similarly, analyze the terms carefully for information on hidden fees, including, installation, separate helpdesk support, upgrade fees, storage fees, and more.
We are aware that not all companies have enough time to examine a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
If you are still having doubts about which software will perform best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular a given service is and how extensive is its online presence. For instance, in case of Facebook Parature has 1853 likes on their official page while Cugic Live Chat profile is liked by 4 users.
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