MENU

FinancesOnline

GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare OXON vs. Salesforce CRM

Selecting the most appropriate CRM Software for your company is hard with a lot of functions, options, and offers to check. But, depending on our review directory will make it possible for you to streamline the selection process by reading all major apps in a single place. As an illustration, you can contrast OXON and Salesforce CRM for their features and overall scores, in this case, 8.0 and 9.5, respectively. Likewise, you can check which product has superior general user satisfaction rating: 97% (OXON) and 99% (Salesforce CRM) to determine which product is the better option for your business. Don’t just choose the service with the most attractive price, but the service that offers the best value for your money. We realize that not all people have the time to scrutinize dozens of various solutions, so we created a list of suggestions that you may find useful. Our top selections for the CRM Software category are: Freshdesk, HubSpot CRM, Freshsales.
Product

OXON

VS

Salesforce CRM

VS

OXON screenshot Salesforce CRM screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.7 ?

Client Experience

Client Experience

Client Experience

97% ?

Client Experience

99% ?

Cost

Cost

$39

$25

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.
Useful Links
Popular Clients

Popular Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Vendor Email

Vendor Email

info@oxontech.com
Supported Integrations

Supported Integrations

OXON integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Genesys
  • Avaya
  • Microsoft Dynamics

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone
Training
Pricing Info

Pricing Info

OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:

Business – €39/user/month

  • Inbound Campaigns
  • Centralized Database
  • Enhanced Caller ID
  • IVR – interactive voice recognition
  • Free Call Recording
  • Skill-based & Data-driven Routing Using Full Context
  • Virtual Hold & Prioritized Call-Backs
  • Individual and Group Voicemail
  • Advanced call control features
  • Single Customer View Console
  • Case Management & Agent Collaboration
  • Multi-Option Transferring
  • Reporting, Analytics, and Business Intelligence
  • Multichannel ACD for Voice, Email, Chat, & Social
  • Email ticketing / Auto-acknowledgement templates
  • Automatic email and SMS template sending after the call
  • Proactive Notifications

Enterprise – €69/user/month

  • All Business features
  • Voice of the Customer
  • Net Promoter Score
  • Predictive Dialer
  • Proactive survey management tool for telemarketing surveys
  • Mass email and mass SMS sending
  • CRM for B2B clients
  • Make calls and send emails from the system.
  • Tasks creation and monitoring
  • Client history including all communication channels in one place
  • Priority based chat queue
  • Customer interaction history. View what your customer did in the past.
  • Setting a position of chat widget
  • Customizable greetings

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25 per user/month

  • Account & Contact Management
  • Opportunity Management
  • Customizable sales process
  • Task Management, Activity feed
  • Calendar all
  • Sell from anywhere on any device
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case Escalation Rules and Queues
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management

Lightning Professional – $75 per user/month

  • Lightning Essentials, plus…
  • Configure, price, quote & bill
  • Collaborate across your company
  • Cross-sell and upsell
  • Connect sales info to any app
  • Get the most out of Salesforce

Lightning Enterprise – $150 per user/month

  • Lightning Professional, plus…
  • Sales Teams
  • Sales Console App
  • Person Accounts
  • Einstein Automated Contacts
  • Forecast sales more accurately
  • Get real-time sales insights
  • Extend Salesforce to your partners
  • Customize and automate processes

Lightning Unlimited – $300 per user/month

  • All features and capabilities
Phone Number

Phone Number

+37-0643-03893 +1-844-348-1305
Features

Features

OXON FEATURES

  • Inbound calls for customer service and support
  • Outbound calls for sales, marketing, and data collection
  • Productivity tools
  • Workforce management and optimization
  • Quality and customer experience management
  • Email
  • B2B sales platform
  • Security and Compliance
  • Web chat
  • Social media communications (Facebook and Twitter)

Salesforce CRM FEATURES

  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting
  • Engage customers everywhere
  • Approvals and workflow
  • Social accounts and contacts
  • Chatter
  • Analytics
  • Mobile to stay connected
  • Contact Manager
  • Real Time Visibility
  • Dashboards
  • Workflow
Languages Supported

Languages Supported

English English
Pricing Details

Pricing Details

Learn more about OXON pricing Learn more about Salesforce CRM pricing
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Company's Address

Company's Address

Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA
Compare Alternatives

Compare Alternatives

Compare with HappyFox
Compare with SalesLoft
Compare with SysAid
Compare with SalesSeek
Compare with RepairShopr
Compare with InTouch CRM
Compare with bpm'online CRM
Compare with AgentDrive
Compare with Function Point
Compare with Client Heartbeat
Compare with Prophet CRM by Avidian
Compare with Kickserv
Compare with REVE Chat
Compare with Gainsight
Compare with COVERAGEBOOK
Compare with fyNCRM
Compare with Method CRM
Compare with InTouch CRM
Compare with Freshservice
Compare with PlanPlus Online
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

In the event you continue having second thoughts about which app will be best in your case it may be a sound idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how large is its online presence.For instance, if you analyze OXON LinkedIn profile you’ll see that they are followed by 21 people. In case of Salesforce CRM the amount of followers on their LinkedIn page is 688013.