Compare OXON vs. Salesforce CRM

Selecting the right CRM Software for your business is complicated with too much features, options, and offers to check. However, depending on our review platform will help you to streamline the selection steps by reading all crucial services in a single place. For example, you can contrast OXON and Salesforce CRM for their tools and overall scores, namely, 8.0 and 9.7, respectively. Furthermore, you can compare which product has superior general user satisfaction rating: 97% (OXON) and 99% (Salesforce CRM) to find out which solution is the better choice for your company. Don’t just choose the service with the most attractive price, but the service that offers the best value. In case you you would like to quickly decide on the best CRM Software according to our experts we recommend you take a look at the following products: HubSpot CRM, Insightly, Pipedrive.
Compare

OXON

VS

Salesforce CRM

VS

OXON screenshot Salesforce CRM screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

9.5 ?

Client Experience

Client Experience

Client Experience

97% ?

Client Experience

99% ?

Pricing

Pricing

$39

$5

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Detailed Review

Detailed Review

Overview

Overview

OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.
Useful Links
Phone Number

Phone Number

+37-0643-03893 +1-844-348-1305
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Vendor's Address

Vendor's Address

Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA
Pricing Details

Pricing Details

Learn more about OXON pricing Learn more about Salesforce CRM pricing
Supported Integrations

Supported Integrations

OXON integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Genesys
  • Avaya
  • Microsoft Dynamics

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk
Pricing Info

Pricing Info

OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:

Business – €39/user/month

  • Inbound Campaigns
  • Centralized Database
  • Enhanced Caller ID
  • IVR – interactive voice recognition
  • Free Call Recording
  • Skill-based & Data-driven Routing Using Full Context
  • Virtual Hold & Prioritized Call-Backs
  • Individual and Group Voicemail
  • Advanced call control features
  • Single Customer View Console
  • Case Management & Agent Collaboration
  • Multi-Option Transferring
  • Reporting, Analytics, and Business Intelligence
  • Multichannel ACD for Voice, Email, Chat, & Social
  • Email ticketing / Auto-acknowledgement templates
  • Automatic email and SMS template sending after the call
  • Proactive Notifications

Enterprise – €69/user/month

  • All Business features
  • Voice of the Customer
  • Net Promoter Score
  • Predictive Dialer
  • Proactive survey management tool for telemarketing surveys
  • Mass email and mass SMS sending
  • CRM for B2B clients
  • Make calls and send emails from the system.
  • Tasks creation and monitoring
  • Client history including all communication channels in one place
  • Priority based chat queue
  • Customer interaction history. View what your customer did in the past.
  • Setting a position of chat widget
  • Customizable greetings

Salesforce CRM offer four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan:

CONTACT MANAGER – $5/user/month

Contact management for up to 5 users

  • Accounts & contacts
  • Task & event tracking
  • Outlook, Gmail email integration
  • Salesforce1 Mobile App
  • Content library
  • Customizable reports
  • Chatter—company social network

GROUP – $25/user/month

Basic sales & marketing for up to 5 users

  • Contact Manager features, plus…
  • Opportunity tracking
  • Lead scoring, routing & assignment
  • Email templates & tracking

PROFESSIONAL – $65/user/month

Complete CRM for any size team

  • Group features, plus…
  • Mass email
  • Campaigns
  • Customizable dashboards

ENTERPRISE – $125

Customize CRM for your entire business

  • Professional features, plus…
  • Workflow & approval automation
  • Integration via web service API
  • Profiles and page layouts
  • Custom app development
  • Salesforce Identity
  • Salesforce Private AppExchange

PERFORMANCE – $300

Extend CRM to accelerate performance

  • Enterprise features, plus…
  • Service Cloud
  • Knowledge
  • Live Agent web chat
  • Console for Sales Cloud
  • Data.com corporate clean & prospector
  • Work.com perform
  • Multiple sandboxes
  • Unlimited custom app development
  • Premier+ success plan

A Sales Cloud Lightning and Service Cloud Lightning bundle is also available upon request.

You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Prominent Clients

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Email Address

Email Address

info@oxontech.com
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Training
Available Features

Available Features

OXON FEATURES

  • Inbound calls for customer service and support
  • Outbound calls for sales, marketing, and data collection
  • Productivity tools
  • Workforce management and optimization
  • Quality and customer experience management
  • Email
  • B2B sales platform
  • Security and Compliance
  • Web chat
  • Social media communications (Facebook and Twitter)

Salesforce CRM FEATURES

  • Communities for sales
  • Marketing and sales leads
  • Email integration
  • Opportunities and quotes
  • Build and run innovative apps
  • Forecasting
  • Engage customers everywhere
  • Approvals and workflow
  • Social accounts and contacts
  • Chatter
  • Analytics
  • Mobile to stay connected
  • Contact Manager
  • Real Time Visibility
  • Dashboards
  • Workflow
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which app will be best in your case it might be a good idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular each solution is and how extensive is its online presence.For instance, if you check OXON LinkedIn page you’ll find out that they are followed by 21 people. In case of Salesforce CRM the amount of followers on their LinkedIn page is 688013.