Compare Vanilla Forums vs. Orchard Collaboration

It’s easy to our scoring system to provide you with a general idea which Collaboration Software product is better for your company. For overall product quality, Orchard Collaboration earned 7.3 points, while Vanilla Forums received 8.4 points. At the same time, for user satisfaction, Orchard Collaboration scored 97%, while Vanilla Forums scored 99%. Specifics of their characteristics, tools, supported platforms, customer support, and more are available below to provide you with a more accurate assessment. Don’t forget to get only the features your business requires so you don’t waste money for tools which are redundant. We realize that not all people have the time to try out a large number of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Collaboration Software category are: Asana, dapulse, Wrike.

Vanilla Forums


Orchard Collaboration


Vanilla Forums screenshot Orchard Collaboration screenshot
Pricing Page

Total Score

Our Score

8.4 ?

Our Score

7.3 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

97% ?





Pricing Type

Pricing Type

Free | Monthly payment | Quote-based Free
Detailed Review

Detailed Review

General Info

General Info

Vanilla Forums is a software tool that gives businesses the capability to create engaging and interactive online forums for their customers and potential clients.
Orchard Collaboration is a free, open source project management, ticketing system, and collaboration framework created on top of Orchard CMS.
Easy Links
Available Features

Available Features

Vanilla Forums FEATURES

  • Modern usability
  • Deep social integration
  • Fully gamified
  • Custom look and feel
  • Audience engagement
  • Tools for Creating Unique Communities
  • Rewards For Positive Participation
  • Moderation Tools
  • Administration Tools
  • Analytics
  • Publish Great Content
  • Customizable Forums
  • Integration with WordPress, Salesforce, MailChimp, social networks and more.

Orchard Collaboration FEATURES

Project Management
  • Activity-Stream per project, user
  • Add custom sub-sections to projects
  • Cardwall
  • Customizable project dashboard
  • Discussions per project
  • Follow / unfollow project items
  • Invite customers to projects
  • Milestone Planning
  • Milestones per project
  • Permissions controls per project
  • Tickets and issues per project
  • Wikis per project
Ticket Management
  • Add watchers to tickets
  • Automatic and customizable email replies
  • Automatic email notification
  • Automatic ticket assignment using workflows
  • Commenting and discussion on tickets
  • Create/relate tickets to the other items in the system
  • Custom ticket forms, custom ticket fields
  • Dynamic email templates
  • Email ticketing
  • Flexible mechanism to assign/share tickets
  • Unlimited level of tickets
Other Features
  • Integration with your own software and services
  • Workflows
  • Content management
Company Email

Company Email
Languages Supported

Languages Supported

English English
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Pricing Info

Pricing Info

Vanilla Forums is available in four enterprise pricing options with a free trial offered to those who want to test the software. You can also submit a request for a demo, or acquire an open source version. Here are the details:

Starter – $199/month

  • 50K monthly page views included
  • 2 staff users
  • Unlimited members
  • API
  • Full theme control
  • Localization
  • Phone/Email/Forum Support

Corporate – $599/month

  • All Starter features
  • 250K monthly page views included
  • 5 staff users
  • CRM integrations
  • Single-sign-on
  • Staging account
  • Forum migration

Enterprise – $ 1,199/month

  • All Corporate features
  • 2.5M monthly page views included
  • 20 staff users
  • Sub-communities
  • Ideation
  • Live training
  • Regular success consultation

VIP – Call for quote

  • All Enterprise features
  • Custom page view package
  • Unlimited staff users
  • Theme pull
  • Vanilla Hub
  • VIP support
  • Uptime SLA

Vanilla Open Source

  • Free Download
  • Host it yourself
  • You Break It, You Fix It
  • Community supported

Orchard Collaboration is a system available completely for free.

Available Support

Available Support

Ticket Training
Prominent Clients

Prominent Clients

HubSpot, XO Group, Shimano, Penny Arcade
Available Devices

Available Devices

Supported Integrations

Supported Integrations

Vanilla Forums integrate with the following business systems and applications:

  • WordPress
  • Zendesk
  • GitHub
  • Salesforce
  • MailChimp
  • Facebook
  • Twitter
  • LinkedIn
  • Steam

Orchard offers the benefit of modularity. Orchard CMS already hosts many third party modules that can extend your system. You can also easily develop custom modules and integrate them with your Orchard Collaboration portal. Using the custom modules, your users can integrate data from other software and services into your Orchard Collaboration portal and vice versa.


Pricing Page

Pricing Page

Learn more about Vanilla Forums pricing Learn more about Orchard Collaboration pricing
Vendor's Address

Vendor's Address

388 Rue Saint-Jacques, Suite 800
Montreal, QC H2Y 1S1
Contact Phone

Contact Phone

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Popular Alternatives

Popular Alternatives



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You don’t want simply a broad range of features and adjustable pricing plans from a reliable Collaboration Software. Almost as essential as main features is a quality customer support. You want to make sure that if you have any questions about Orchard Collaboration or Vanilla Forums, or you run into a problem, or perhaps you’ll need to request a specific change or feature beneficial to your company you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. It’s also a major asset if you can benefit from personal training or at the very least an FAQ you can use.