Axon Virtual PBX

NOAWARDS
YET
Pricing:
Starting from $90
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Actionable insight reports
- Add-ins and custom code compatible
- Case management and guided resolution
- Complete customer profiles
- Compliance management
- Cross-channel customer interaction history
- Custom policy automation tool
- Customer intent + content matching
- Customizable and pre-built reports and dashboards
- DIACAP, NIST, HIPAA, FISMA compliant
- Email support, live chat, and virtual assistants
- Facebook experience builder
- Knowledgebase creation and management
- Multi-channel social brand monitoring
- Multiple customer self-service tools
- Offer personalized, tailored services/advice
- Open API
- PCI Certified Cloud, Government Cloud for DoD
- Service Level and Change Management
- Unified multi-channel support
Pricing Info
Pricing Info
Call Oracle Sales for a quote.
Pricing Features
- Annual cancellation option
- Fixed price multi-year contract
- Flex up/down licensing / usage
- Flexible upgrade schedules
- Money back guaranteed SLAs
Oracle Service Cloud offers the following pricing packages:
Standalone Chat Dynamic Agent Desktop
- From $90/seat
- Analytics
- App Builder Experience Designer
- Chat
- Chat Incident (Case) and Service Contract Management
- Cloud Platform
- Core Solution Components
- Feedback Cloud Service – Chat Surveys
- Knowledge
Standard Dynamic Agent Desktop
- From $110/seat
- Analytics
- App Builder Experience Designer
- Core Solution Components
- Dynamic Agent Desktop including: contextual workspaces, opportunity tracking, and mobile agent app
- Email Management Cloud Service
- Enhanced Cloud Platform
- Knowledge
- Multi-channel Incident (Case) and Service Contract Management
Enterprise Dynamic Agent Desktop
- From $140/seat
- Standard Edition
- Dynamic Agent Desktop including guided assistance
- Enhanced Cloud Platform
- Feedback
- Outreach
- Social Monitor
Enterprise Contact Center Dynamic Agent Desktop
- From $250/seat
- Enterprise Edition
- Chat
- Dynamic Agent Desktop including agent scripting and desktop workflow
- Enhanced Cloud Platform
- Product Registration
Integrations
Integrations
Oracle Service Cloud offers open standard-based APIs to enable integration to your other systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, New Zealand Post, Air New Zealand, The University of Auckland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oracle Service Cloud comprises Oracle's RightNow suite of products that facilitate social, web, and contact center customer services.
Company Email
Contact No.
Company's Address
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065
Oracle Service Cloud Comparisons
Popular Oracle Service Cloud Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Standard PBX Features
- Manage Telephone Calls within a Business
- Supports up to 64 Telephone Lines and Unlimited Extensions
- Predictive Dialing
- Launch Outbound Calling Campaigns Automatically
- Digital Call Routing Over a Computer Network
- Basic On-Hold Music
- Supports Video for Express Talk Softphone or IP Video Phones
- A Voicemail Box for Every Extension
- Easy Web-Like Control Panel that can be Accessed Remotely
Pricing Info
Alongside its free edition, Axon Virtual PBX offers two SMB and enterprise plans for all users to choose from. The plans can be availed through one-time licensing, and the pricing of the plans varies depending on the edition/version you’re going to purchase. The PBX software is available in three editions, namely Axon VoIP PBX Basic Edition, Axon VoIP PBX Business Edition, and Axon VoIP PBX Enterprise Edition.
In addition, you can buy a bundled package which gives the opportunity to combine the software with the other telephony software applications from NCH Software. Here are the details:
Axon VoIP PBX Basic Edition
- Free
Axon VoIP PBX Business Edition
- $139.00
- Lifetime License
- Fully featured PBX server without restrictions
Axon VoIP PBX Enterprise Edition
- $259.00
- Lifetime License
- Up to 20 extensions and 3 external lines
Add Bundle Software To Save More
Express Talk Corporate Edition – $39.99
VRS Recording System Professional (1-7 Channels) – $570.49
IVM Telephone Attendant Professional – $315.50
MS On-Hold Professional – $225.50
Quorum Phone Conference Server Professional License – $69.50
Integrations
Axon Virtual PBX supports integration with the following telephony software applications from NCH Software:
- IVM Call Attendant
- VRS Call Recording System
- IMS On-Hold Messages Player
- Dial Dictate Phone-In Dictation Server
- Quorum Call Conferencing Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Maria Julia Ramirez Ramos, Callcentric, Inc., Oscar IT Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A complete and scalable PBX software application that allows call center agents and business professionals to automatically launch outbound dialing and calling campaigns, play professional and on-hold music and messages, make video calls on softphones, intelligently route calls, and access dedicated voicemail inboxes.
Company Email
Contact No.
Company's Address
NCH Software, Inc.
6120 Greenwood Plaza Blvd
Greenwood Village CO, 80111
USA
Axon Virtual PBX Comparisons
Popular Axon Virtual PBX Alternatives
If you continue having second thoughts about which service will perform best for your company it might be a sound idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular a given app is and how big is its online presence. For example Oracle Service Cloud Twitter profile has currently 17437 followers. At the same time Axon Virtual PBX Twitter is followed by 6785 people.
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